Dusty Croson
Winchester,VA
Summary
Hello, my name is Dusty Croson.
I am a dedicated employee who is driven, dependable, hard working, and customer oriented. Proven to enhance operational efficiency through meticulous maintenance coordination and client relationship building. Skilled in multitasking and adaptability, I excel in fast-paced environments, significantly reducing downtimes. My expertise in problem-solving and exceptional communication fosters strong client partnerships and drives results. I also hold over 3 and 1/2 years of child care experience babysitting and raising thee daughters, one of which is special needs. I love helping kids and young adults reach their full potential and am easily adaptable for the needs of mental, physical, and emotional handicaps. I have a Bachelors degree in Business Administration and pride myself on utilizing a multitude of skills acquired through this degree and on the job experiences. I believe that I am capable of anything a profession could throw at me and love rising to meet challenges, goals, and the important maintaining of company standards.
Overview
10
10
years of professional experience
3
3
Child Care
Work History
Rental Coordinator & Shop Service Advisor
Carter Machinery
01.2023 - 07.2024
- Reduced downtimes by promptly addressing maintenance issues and coordinating repairs for rental equipment.
- Operate forklift to load and unload machine attachments and parts.
- Developed and maintained a comprehensive database of client information to facilitate efficient communication and recordkeeping.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
- Keep machine and attachment inventory of incoming and outgoing units on the yard. Update digital inventory accordingly to yard availability.
- Issue po's and run credit card cards for customer invoices/billing.
- Screened customers by checking credit, employment and rental history to protect property owner investments.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
Environmental Services & Floor Crew
Valley Health-Winchester Medical Center
02.2018 - 01.2023
- Contributed to a reduction in slip-and-fall incidents through diligent monitoring of floor conditions and swift action when needed.
- Assisted with the maintenance of cleaning equipment, performing routine checks, and promptly reporting any malfunctions or necessary repairs to supervisors.
- Enabled a welcoming atmosphere for customers with timely trash removal, regular sweeping, and prompt spill cleanup efforts on the sales floor.
- Demonstrated flexibility in adapting to varying shift schedules, consistently meeting staffing needs during peak hours or special events.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Sandwich Artist
Subway
07.2014 - 01.2018
- Greeted guests, promoted specials, and took customer orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH01.2024
High School Diploma -
Millbrook High School
Winchester, VA05.2015
Skills
- Multitasking proficiency
- Scheduling and Planning
- Client Relationship Building
- Office Management
- Organizational capabilities
- Property Maintenance
- Document Preparation
- Rental Agreement
- Rental Market
- Rental Transactions
- Maintenance Management
- Reservations
- Contract Management
- Problem-Solving
- Time Management
- Teamwork and Collaboration
- Cancellations
- Attention to Detail
- Excellent Communication
- Active Listening
- Adaptability and Flexibility
- Child Care
- Special Needs Child Care
- Kids Activities Coordinating & Planning
- Empathetic
- Age-appropriate activities
- Physical fitness encouragement
- Music and arts appreciation
- Social skills teaching
- Homework help
- Travel planning and coordination
- Special needs experience
- Safety awareness
- Child safety procedures
- Friendly and respectful
- Conflict resolution
Timeline
Rental Coordinator & Shop Service Advisor
Carter Machinery
01.2023 - 07.2024
Environmental Services & Floor Crew
Valley Health-Winchester Medical Center
02.2018 - 01.2023
Sandwich Artist
Subway
07.2014 - 01.2018
Bachelor of Science - Business Administration
Southern New Hampshire University
High School Diploma -
Millbrook High School
Similar Profiles
Chris SmallwoodChris Smallwood
Logistics Specialist at Carter MachineryLogistics Specialist at Carter Machinery
Ryan WalkerRyan Walker
Heavy Equipment Technician at Carter MachineryHeavy Equipment Technician at Carter Machinery
Josias ThompsonJosias Thompson
Rental Coordinator at Carter MachineryRental Coordinator at Carter Machinery