DUSTY EICKENLOFF

Proven track record in enhancing customer satisfaction, notably at TranzAct, by expertly handling complaints and educating clients on product features. Skilled in call center operations and customer service excellence, I thrive in high-pressure environments, demonstrating exceptional communication and teamwork. Achieved significant improvements in client relations through continuous improvement and multitasking abilities. Personable Licensed Insurance Agent and Member Care Representative offering 5 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.