Dusty Engel
Tifton,Ga
Summary
Seasoned SE Territory Service Rep at American Vanguard Chemical (AMVAC) and Corporate Precision Ag Manager at Lasseter Tractor Company, adept in welding, fabrication, and managing timelines. Excelled in enhancing customer satisfaction and productivity through expert guidance on John Deere products and Trimble systems. Proven leader in mentoring teams and resolving complex problems, significantly contributing to operational excellence.
Overview
22
22
years of professional experience
Work History
SE Territory Service Rep
American Vanguard Chemical (AMVAC)
Newport Beach, California
08.2022 - Current
- Worked directly with dealers with Smartbox+ and SIMPAS
- Performed customer service duties such as answering inquiries, resolving complaints, and processing orders.
- Vantage South
- Vantage SE
- Vantage Mid-South
- Blanchard Equipment
- Lasseter Tractor Co
- Trained dealers and techs to diagnose and install
- Covered Texas to Carolinas then Arkansas South
- Helped Sales reps meet with customers to push the units and ensure fitment on their current equipment
- Utilized Trimble, John Deere, and AgLeader equipment
- Assisted with the coordination of product demonstrations and training sessions.
- Ensured timely delivery of products to customers within assigned territory.
Corporate Precision Ag Manager
Lasseter Tractor Company
Moultrie, Georgia
08.2008 - 07.2022
- Ran the precision ag department with multiple employees under me
- Built dealer RTK network to make it profitable
- Worked with customers around Operations Center and other products to increase efficiency and productivity on their farm
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Coached, mentored and trained team members in order to improve their job performance.
- Created monthly reports for senior management summarizing operational performance metrics.
Salesman
Radio Shack
Tifton, Georgia
10.2002 - 05.2008
- Cell phone sales along with other products in the store
- Worked as assistant manager with multiple employees under me
- Keep up with the latest products
- Greeted customers and provided information about products and services.
- Demonstrated product features, benefits and use to potential buyers.
- Conducted regular sales meetings to review performance and develop strategies for achieving goals.
Mechanic and Fabricator
Southeast Equipment Company (SECO)
Augusta, Georgia
06.2003 - 08.2005
- Worked as the metal fabricator on military equipment to accommodate the needs/requests of customers
- Diesel mechanic
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Ensured safety protocols were followed while working on vehicles.
- Consulted with customers regarding service options available based upon their needs.
Education
Bachelors - Agricultural and Environmental Sciences
University of Georgia
Tifton, Ga05.2009
Transfer program -
Abraham Baldwin Agricultural College
Skills
- Welding and fabrication
- Operation Center and John Deere products
- Understanding of Trimble, AgLeader, and John Deere Guidance systems
- Managing employees and timelines
- Customer service
- Problem-solving
References
- Judd Lasseter, CEO of Lasseter Tractor Company, 229-890-2591
- Rick Rice, Business Unit Leader at AMVAC, 901-489-7941
- Jay Lanier, AgPro Store Manager, 706-506-1488
- Darrin Malone, AMVAC Sales Rep, 870-215-3706
- Bert Crosson, AMVAC Territory Sales Manager, 229-392-9303
Extracurriculars
- Internship with University of Georgia, Volos, Greece, 05/01/08, 07/31/08, Worked with the University of Thessaloniki to develop an autonomous vineyard sprayer
- Advancing Georgia’s Leaders, 01/01/19, 12/31/22, A program that involves nomination, application and interview to be selected. This program is for Georgia Agriculture and Forestry achieving members. We went through 6 different personality profile assessments and learned how they affected us and those we work with. We were able to visit multiple different ag and forestry industries during our institutes together. During this time we also met with Government leaders in Atlanta as well as in Washington D.C. For our final Institute we went to Northern California to meet with farmers, forestry companies, as well as vineyards to learn their business aspects and goals.
- John Deere Advisory Board, Worked with multiple other dealership groups as well as John Deere Corporate to evaluate and reason through new product offerings.
Accomplishments
Advancing Georgia's Leaders
- 2019-2022
- This program ivolves nomination by a peer, application process, and finally an panel interview process to be selected
John Deere Advisory Board
- Worked with a wide variety of John Dealer Groups as well as John Deere Coprorate to evaluate and reason through new product offerings
John Deere Outstanding Precision Ag Mainstreaming Dealer of the Year - 2019
John Deere Through Their Eyes program
References
References available upon request.
Timeline
SE Territory Service Rep
American Vanguard Chemical (AMVAC)
08.2022 - Current
Corporate Precision Ag Manager
Lasseter Tractor Company
08.2008 - 07.2022
Mechanic and Fabricator
Southeast Equipment Company (SECO)
06.2003 - 08.2005
Salesman
Radio Shack
10.2002 - 05.2008
Bachelors - Agricultural and Environmental Sciences
University of Georgia
Transfer program -
Abraham Baldwin Agricultural College
Similar Profiles
TIFFINEY PIPERTIFFINEY PIPER
Buyer at Amvac Chemical CorporationBuyer at Amvac Chemical Corporation
YAN DOUYAN DOU
HR Analyst at AMVAC Chemical CorporationHR Analyst at AMVAC Chemical Corporation
Kimberly DavisKimberly Davis
Chemical Operator at AMVACChemical Operator at AMVAC