Dusty Harris
Beaufort,SC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Department Manager
Lowes Home Improvment
11.2023 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Department Manager
The Home Depot
04.2021 - 11.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Courtesy Clerk/Cashier
Pioneer Market
06.2016 - 04.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Maintained clean and tidy checkout area to optimize service delivery.
- Assisted customers with checkout process to foster prompt and smooth transactions.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Education
High school diploma -
Mariposa County High School
Mariposa, CA06.2019
Skills
- Time management
- Powerpoint
- Cashiering
- Motivational Leadership
- Customer service
- Merchandising
- Cash handling
- Retail sales
- Management
- Training and Development
- Supervisor
Timeline
Department Manager
Lowes Home Improvment
11.2023 - Current
Department Manager
The Home Depot
04.2021 - 11.2023
Courtesy Clerk/Cashier
Pioneer Market
06.2016 - 04.2021
High school diploma -
Mariposa County High School
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