Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dusty Johnson

Prescott valley,AZ

Summary

I'm professional and get along with everyone very well. I'm very knowledgable and I loved to share my knowledge with others. I attract people with my personality and willingness to help. I have initiation to get work done. I'm very inquisitive and love to learn new things. I'm a fast learner.

Overview

10
10
years of professional experience

Work History

Personal shopper and delivery

Instacart
04.2023 - Current
  • Accept orders and review them.
  • Shop for the items that the customer has requested.
  • Inform the customer of any items that are not available and inquire as to whether or not they would like a similar replacement.
  • Ring up the groceries and organize the separate the orders.
  • Deliver the groceries to the customers.

Driver

Uber And Lyft
09.2017 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Sales Associate

Advanced Auto Parts
06.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Vendor Representative

Sas Retail Services
07.2022 - 04.2023
  • Organized and replaced magazines weekly
  • Set modulars for books. I put up current books and pulled books that were no longer on mod and returned them to store personnel.
  • Walked the store and insured that client product was properly displayed and tagged on store shelves. I restocked the product. I created and maintained additional displays for client.
  • Worked with store management with all aspects of my job.

Sales

Walmart
12.2021 - 07.2022
  • Worked in electronics
  • Assisted customers with questions, purchases, and technical assistance
  • Set modulars
  • Assisted team lead in insuring daily tasks were done
  • Put away new stock and worked overstock from the back

Assistant Manager

Big O Tires
09.2021 - 11.2021
  • Printed and filed morning paperwork
  • Cleaned office and restroom
  • Opened the store for customers
  • Set up appointments for customers
  • Compiled quotes for customers on all needed services
  • Discussed with customers about repairs and severity of needed repairs
  • Called shops to inquire of any parts that didn't show up on their websites
  • Coordinated returns with shops
  • Worked with mechanics when there was any questions or concerns
  • Closed down the store

Assistant Manager

O’Reilly Auto Parts
03.2015 - 09.2021
  • Assisted customers with parts and products
  • Answered any questions that I could accurately answer
  • Assisted with any warranties and returns
  • Answer phone calls
  • Insured all team members did assignments and weekly training
  • Daily paperwork
  • Wrote schedules
  • Set modulars
  • Scanned in new product and returned product back to warehouse
  • Disputed customer arguments and team member arguments
  • Took deposits to the bank

Education

Associate of Arts - Business Administration

University of Phoenix
Online, AZ
02.2013

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making

Timeline

Sales Associate

Advanced Auto Parts
06.2024 - 12.2024

Personal shopper and delivery

Instacart
04.2023 - Current

Vendor Representative

Sas Retail Services
07.2022 - 04.2023

Sales

Walmart
12.2021 - 07.2022

Assistant Manager

Big O Tires
09.2021 - 11.2021

Driver

Uber And Lyft
09.2017 - Current

Assistant Manager

O’Reilly Auto Parts
03.2015 - 09.2021

Associate of Arts - Business Administration

University of Phoenix

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