Dusty Muniz
Alamosa,CO
Summary
Dedicated and meticulous Business Office Manager with nearly ten years of experience excelling at prioritizing, and completing multiple tasks simultaneously. Flexible and focused team player with expertise in skilled nursing medical billing.
Overview
10
10
years of professional experience
Work History
Business Office Manager
Evergreen Nursing Home
10.2021 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Maximized cash flow through optimal billing and collection processes.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed Payroll, including acting as HR Director of facility.
Business Office Manager
Osborn Health & Rehabilitation
04.2021 - 10.2021
- Managed all billing aspects of facility, specializing in Medicare and Commercial billing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Utilized company's accounting systems to review reports and prepare assessments.
- Maximized cash flow through optimal billing and collection processes.
- Established team priorities, maintained schedules and monitored performance.
Business Office Manager
Mi Casa Nursing Center
04.2020 - 04.2021
- Specialized in cleaning up multiple commercial accounts, collecting large amounts of delinquent money rapidly.
- Substantially improved A/R Standard, bringing the building from the low 140's to the top 25 in the entire LifeCare Corporation.
- Maximized cash flow through optimal billing and collection processes.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Established team priorities, maintained schedules and monitored performance.
Business Office Manager
Evergreen Nursing Home
07.2014 - 04.2020
- Proficient in billing/accounts receivable, including Medicare, Medicaid, Private Pay, and Commercial Claims
- Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance protocol.
- Consistently in top ten regarding A/R Standard in the Mountain States Division
- Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Hired and supervised ABOM and receptionists to complete a 5-member team.
Assistant Business Office Manager
Evergreen Nursing Home
07.2013 - 07.2014
- Proficient in ADP Payroll system.
- Handled all Accounts Payable in the facility, consistently getting all invoices paid timely, avoiding late fees.
- Handled petty cash distribution per facility needs, as well as reconciling resident trust petty cash,
- Gained experience in billing practices and AR under BOM's guidance.
Education
Bachelor of Science - Business Administration, Marketing
Adams State University
Alamosa, CO05.2013
High School Diploma -
Sanford High School
Sanford05.2004
Skills
- SNF Commercial Billing
- SNF Medicare Billing
- SNF Medicaid Billing
- Office Administration
- Human Resources
- Payroll
- Coaching and Training
- Collections
- Accounts Payable and Receivable Auditing
Timeline
Business Office Manager
Evergreen Nursing Home
10.2021 - Current
Business Office Manager
Osborn Health & Rehabilitation
04.2021 - 10.2021
Business Office Manager
Mi Casa Nursing Center
04.2020 - 04.2021
Business Office Manager
Evergreen Nursing Home
07.2014 - 04.2020
Assistant Business Office Manager
Evergreen Nursing Home
07.2013 - 07.2014
Bachelor of Science - Business Administration, Marketing
Adams State University
High School Diploma -
Sanford High School
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