Summary
Overview
Work History
Education
Skills
Timeline
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Dusty Rhoads

Miles City,MT

Summary

Dynamic and results-oriented professional with a proven track record at Arby's Restaurant, excelling in customer service and teamwork. Demonstrated expertise in efficient multitasking and organization, significantly enhancing customer satisfaction. Skilled in cash handling and maintaining high safety standards, adept at driving operational excellence. Achieved notable improvements in service delivery, embodying integrity and collaboration.

Diligent [Desired Position] with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.

Overview

8
8
years of professional experience

Work History

Crew Member

Arby's Restaurant
07.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Increased customer satisfaction with prompt and accurate order taking.

Bookkeeper

Murdochs Ranch and Home Supply
11.2016 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Implemented a more efficient filing system for financial documents, improving accessibility and organization.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.

Delivery Driver

Dominos Pizza Inc.
06.2023 - 07.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.

Education

High School Diploma -

Custer County District High School
Miles City, MT
05-2006

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Cleaning
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Interactive communication skills
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Basic math
  • Drive-thru operations
  • Food preparation
  • Heavy lifting
  • Learning agility
  • Safety
  • Valid Driver's license
  • Inventory restocking
  • Telephone etiquette
  • Food running
  • Beverage preparation

Timeline

Crew Member

Arby's Restaurant
07.2024 - Current

Delivery Driver

Dominos Pizza Inc.
06.2023 - 07.2024

Bookkeeper

Murdochs Ranch and Home Supply
11.2016 - Current

High School Diploma -

Custer County District High School

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Dusty Rhoads