Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Duvan Grisales

Middletown

Summary

Results-driven Account Manager with proven success in managing client relationships, driving revenue growth, and implementing strategic initiatives. Strong skillset includes problem-solving, negotiation, and communication. In previous roles, made significant impact by improving processes for increased efficiency and customer satisfaction. Demonstrated ability to lead teams towards common goals while maintaining focus on bottom line results.

Overview

11
11
years of professional experience

Work History

Fire Chief

Silver Lake Fire District
Middletown
07.2014 - Current
  • Provided clear and decisive leadership by rapidly assessing and responding to changing field conditions.
  • Supported continuing operations and rehabilitation of firefighting equipment by identifying new community resources.
  • Responded to fire and emergency alarms and evaluated emergency to direct company operations.
  • Participated in professional organizations in order to stay abreast of industry trends.
  • Investigated complaints received from citizens relating to Fire Department operations.
  • Managed staffing, recruitment, interviewing and selection of potential team members in alignment with station needs.
  • Provided leadership and direction to department personnel in the development and implementation of fire prevention, suppression, hazardous materials, emergency medical services, technical rescue and public education programs.

Account Manager

UG2
West Nyack
06.2014 - Current

Oversee housekeeping of a 2.2million square ft facility (palisades mall).

Responsible for interviewing and hiring staff.

  • Over 30 Employees under direct Supervision
  • Responsible for staff payroll, ordering supplies, managing inventory,

Managing Staff hours and Scheduling/Inspecting work orders.

  • Staff training and referrals.
  • Ordering suppling and maintaining inventory.
  • Insuring osha compliance.
  • Visiting site locations weekly to ensure safety and specs are being met.
  • Approving time off and Assigning on call staff to locations.
  • Responsible for disciplinary actions & Promotions referrals.
  • Assisting staff and Customers with questions or trouble shooting any

Education

High School Diploma -

Middletown High School
Middletown, NY
06-2007

Skills

  • Emergency response
  • Fire suppression
  • Equipment maintenance
  • Regulatory compliance
  • Fire investigation
  • Public education
  • Fluent in Spanish
  • Floor Maintenance Expertise
  • Customer relationship management
  • Project management
  • Time management
  • Problem solving
  • Professionalism
  • Staff training and motivation

Languages

Spanish
Full Professional

Timeline

Fire Chief

Silver Lake Fire District
07.2014 - Current

Account Manager

UG2
06.2014 - Current

High School Diploma -

Middletown High School
Duvan Grisales