Duverney Villalobos
Union City,NJ
Summary
Proven track record in enhancing customer satisfaction and sales revenue at AutoZone through expert client relations and persuasive sales strategies. Leveraged diagnostic abilities and technical support skills to improve vehicle performance and safety at S And S Tires.
Demonstrated ability to build lasting customer relationships and exceed sales targets. High-performing Mechanic Assistant knowledgeable about automotive systems and tools. Demonstrates efficiency in troubleshooting mechanical problems, making repairs and conducting preventive maintenance. Collaborative and committed to following safety mandates and regulations for hazard-free work environment.
Overview
5
5
years of professional experience
Work History
Mechanic Assistant
S And S Tires
11.2022 - 08.2024
- Tested vehicles after repairs to verify performance, safety and functionality.
- Utilized diagnostic tools to identify mechanical problems and develop prompt solutions.
- Improved vehicle performance by conducting regular maintenance checks and repairs.
- Provided excellent customer service by answering questions and addressing concerns in a professional manner.
Salesperson
Car Seller
01.2021 - 10.2022
- Implemented effective sales strategies to maximize revenue generation.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Sales Associate
AutoZone
03.2019 - 12.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Associate of Science - Business Administration
Hudson County Community College
Union City, NJ12.2023
Skills
- Client Relations
- Customer Assistance
- Technical Support
- Persuasion techniques
- Sales Strategies
- Making offers
- Client analysis
- Maintenance
- Parts Replacement
- Diagnostic abilities
- Battery Services
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Mechanic Assistant
S And S Tires
11.2022 - 08.2024
Salesperson
Car Seller
01.2021 - 10.2022
Sales Associate
AutoZone
03.2019 - 12.2020
Associate of Science - Business Administration
Hudson County Community College
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