Duvvy Carvajal
Miami,FL
Summary
Proven track record in enhancing outdoor spaces and customer satisfaction, notably with A Native Tree Service. Skilled in heavy machinery operation and demonstrating exceptional teamwork, I significantly improved project efficiency and safety compliance. Fluent in Spanish, my adaptability and customer service excellence have consistently met employer and client needs, driving repeat business and positive outcomes. I also have a CDL A can drive automatic or manual transmissions. I can operate grapple trucks and boom trucks. I always follow Highway regulations and laws. I am very reliable and dependable and always on time and can achieve any challenges that lie ahead of me.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Groundsman / Grapple Operator
A Native Tree Service
Miami, FL
01.2024 - Current
- Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
- Boosted safety on the property by identifying potential hazards and promptly addressing them.
- Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
- Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
- Provided exceptional customer service to visitors on the premises while attending to their inquiries or concerns about the grounds.
- Upheld company reputation by adhering to all safety guidelines and regulations during daily tasks.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
Spray Technician
Mosquito Joe
Miami, FL
01.2023 - 01.2024
- Ensured safety compliance through strict adherence to company protocols and OSHA regulations.
- Optimized pesticide usage by accurately calibrating equipment, reducing waste and environmental impact.
- Buffed and finished surfaces after painting to complete product finish.
- Used proper PPE and safety protocols for personal health and safety of other staff.
- Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
- Cleaned and prepared equipment necessary for projects.
- Strengthened client relationships by addressing concerns promptly and professionally, demonstrating a commitment to customer satisfaction.
- Performed accurate record-keeping of materials used, ensuring regulatory compliance and inventory management.
- Evaluated site conditions to determine optimal spraying strategies while minimizing environmental risks.
- Increased customer retention by providing high-quality services that consistently met or exceeded expectations.
- Developed strong relationships with clients through excellent customer service skills, leading to repeat business opportunities.
- Improved spray application techniques by attending industry conferences and workshops, resulting in enhanced work quality.
Merchandiser
Compass Group USA
Miami, FL
01.2022 - 01.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Streamlined restocking process, reducing time from shipment arrival to floor display.
- Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
- Increased customer engagement by providing knowledgeable product recommendations.
- Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
Plumbing Apprentice
AA Eagle Plumbing
Miami, FL
01.2021 - 01.2022
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Safely handled tools and equipment in large-scale projects.
- Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Increased efficiency of pipe installations by accurately measuring, cutting, threading, and assembling materials as needed.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
- Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
- Organized and moved materials from truck to job site to support project requirements.
- Mastered various types of piping materials and their appropriate applications, improving overall project outcomes.
- Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
- Demonstrated adaptability by adjusting schedules or techniques when faced with unexpected challenges or changes in project scope.
- Implemented safety protocols on job sites to minimize risks and maintain compliance with industry regulations.
- Prevented potential leaks by meticulously testing newly installed lines before finalizing the installation process.
- Collaborated with construction teams to ensure seamless integration of plumbing systems in new builds or renovations.
- Supported emergency plumbing situations, providing prompt and effective solutions to clients'' problems.
- Supported lead plumbers in complex repairs, learning advanced techniques in process.
- Contributed to environmental sustainability by implementing water-saving plumbing solutions.
- Conducted regular maintenance checks on plumbing systems, preventing potential failures.
- Increased client satisfaction by providing timely and courteous service.
- Supported emergency plumbing services, addressing urgent issues with speed and precision.
- Assisted in installation of plumbing systems for new construction projects, ensuring timely completion.
- Improved job site efficiency, organizing tools and equipment for easy access.
- Maintained up-to-date knowledge of plumbing codes and standards, ensuring all work met regulatory requirements.
- Enhanced team productivity, sharing knowledge on latest plumbing technologies and methods.
Delivery Driver
Amazon
West Palm Beach, FL
01.2019 - 09.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
Vacuum Truck Operator
S&S Waste
West Palm Beach, FL
01.2018 - 01.2019
- Improved company reputation by providing exceptional customer service during all interactions with clients.
- Collaborated with team members to complete complex jobs, promoting a positive work environment.
- Prevented accidents through strict adherence to safety protocols while operating heavy machinery on job sites.
- Adapted to various job site conditions, ensuring safe and efficient operation of the vacuum truck in diverse settings.
- Contributed to increased clientele by maintaining a clean driving record and representing the company professionally while on the road.
- Increased job efficiency by operating vacuum truck equipment safely and effectively.
- Assisted in training new hires, sharing expertise to improve overall team performance.
- Ensured compliance with environmental regulations by properly disposing of waste materials collected from job sites.
- Maintained company equipment inventory, ensuring sufficient supplies were available for each project''s completion without delays.
- Provided support during emergency response situations, utilizing vacuum trucks to assist in hazardous material cleanup efforts.
- Ensured operational readiness of vacuum trucks before deployment, conducting thorough pre-trip inspections.
- Resolved client issues through timely communication and professional conduct during service calls.
- Saved time during projects through effective route planning for optimal travel between job sites.
- Enhanced workplace safety by performing regular maintenance checks on the vacuum truck.
- Protected natural resources by adhering to environmental guidelines when handling waste materials at disposal facilities.
- Maximized productivity by accurately completing required paperwork, including timesheets, service reports, and incident logs.
- Increased customer satisfaction by carefully listening to client needs and adjusting services accordingly.
- Completed projects within deadlines through effective time management and attention to detail.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Landscaper Foreman
Dot Palm
Marathon, FL
01.2015 - 01.2018
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Resolved client concerns promptly by addressing issues professionally and offering viable solutions.
- Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
- Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
- Conducted regular site visits to monitor progress on ongoing projects ensuring adherence to established timelines.
- Assisted clients in selecting appropriate plants based on climate conditions, soil types, and desired aesthetics.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Prepared soil for planting and sowing.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Maintained gardening tools by replacing blades and fluids.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Inspected gardens for pests, weeds and diseases.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
- Collaborated with gardeners to plan and design outdoor spaces.
- Developed and maintained efficient irrigation system for outdoor areas.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
Education
High School Diploma -
Marathon High School
Marathon, FL06.2015
Skills
- Tree trimming and cutting branches
- Basic Carpentry
- Heavy machinery
- Weeding and edging
- Hedge walls
- Groundskeeping Techniques
- Landscaping plans
- Trimming and weeding
- Landscape maintenance
- Using hand tools
- Customer service and assistance
- Grounds Maintenance
- Detail Oriented
- Effective Communication
- Tree Removal
- Heavy Lifting
- Dedicated Work Ethic
- Lifts Number pounds
- Teamwork and Collaboration
- Customer Service
- Adaptability and Dependability
- Computer Skills
- Site Safety
- Flexible Schedule
- Safety Compliance
- Language Fluency
- Pest Control
- Hand and Power Tool Operation
- Creative Thinking
- CDL A License
- Bilingual
- Fluent in Spanish / writing as well
- Forklift
- Grapple Truck
- Boom Truck
- Manual Transmission
Certification
CDL Class A w/ No Restrictions
Groundsman Operations 2 -Chipper Specialist
Groundsman Operations 1 - Chainsaw Specialist
Languages
Spanish
Native or Bilingual
Timeline
Groundsman / Grapple Operator
A Native Tree Service
01.2024 - Current
Spray Technician
Mosquito Joe
01.2023 - 01.2024
Merchandiser
Compass Group USA
01.2022 - 01.2023
Plumbing Apprentice
AA Eagle Plumbing
01.2021 - 01.2022
Delivery Driver
Amazon
01.2019 - 09.2021
Vacuum Truck Operator
S&S Waste
01.2018 - 01.2019
Landscaper Foreman
Dot Palm
01.2015 - 01.2018
High School Diploma -
Marathon High School