DUY PHAN
Boone,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
1
1
year of professional experience
Work History
Volunteer
Disabled American Veterans
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Restaurant Team Member
Stone Walls Restaurant
10.2023 - Current
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Cultivated warm relationships with regular customers.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Ski Rental Technician
Appalachian Ski Mountain
12.2022 - 03.2023
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Executed sales and marketing initiatives to increase revenue for company.
Education
Bachelor - Supply Chain Management
Appalachian State University
Boone, NC05.2024
High School Diploma -
Oak Ridge Military Academy
Oak Ridge, NC05.2020
Skills
- Community Engagement
- Computer Skills
- Clerical Support
- Food Distribution
- Data Entry
- Public Speaking
- Supply Coordination
- Relationship Building
- Teamwork and Collaboration
- Vietnamese Expertise
- Project Oversight
- Inventory management
- Excel Expertise
Timeline
Restaurant Team Member
Stone Walls Restaurant
10.2023 - Current
Ski Rental Technician
Appalachian Ski Mountain
12.2022 - 03.2023
Volunteer
Disabled American Veterans
Bachelor - Supply Chain Management
Appalachian State University
High School Diploma -
Oak Ridge Military Academy
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