Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Duyen Le

Denver,CO

Summary

Esthetician with strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations. Friendly Skincare Consultant with deep knowledge of skin conditions and effective treatments. Excellent sales, customer service and communication skills to build relationships and maintain loyal business. Organized and detail-oriented to manage efficient and effective store operations. Focused Medical Aesthetician with 15 years of experience in facial and maniicure and pedicure any software treatments. Successful at connecting with patients to promote services and comfort. Extensive knowledge of software use and planning at-home skincare regimens. Talented skin care specialist with knowledge in all areas of skin therapy, including administering facials. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable esthitician with strong ability in beauty. Offering facial and manicure and pedicures. Highly organized, proactive and punctual with team-oriented mentality. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Outgoing great student pursuing flexible part-time employment with weekend and evening shift options. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated student interested in applying excellent communication and interpersonal skills to a esthiticial role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level part time position to help launch career while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Esthetician

Sugar Coat Nails
Lakewood, CO
02.2021 - Current
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Processed payments, set up appointments and promoted new products and services to help meet business objectives.
  • Ensured compliance with state regulations related to sanitation and health standards.
  • Recommended home care regimen for desired results.
  • Supported profitability by upselling products and services and processing sales.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Tested products on clients to determine best results and provide product recommendations.
  • Checked supplies inventory regularly to ensure adequate stock levels at all times.
  • Answered multi-line phone, returned clients calls and scheduled appointments.
  • Applied lotions, creams and tonics directly to client skin and advised on at-home use.
  • Relaxed clients with facial and body massages, aromatherapy and soothing environments.
  • Set up patient rooms and sterilized equipment.
  • Kept detailed records of client preferences, skin and products to provide seamless service.
  • Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
  • Greeted clients upon arrival to spa and provided information about services offered.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Developed relationships with vendors for procurement of necessary supplies and equipment.
  • Offered lash application, warm stone massage and brow and eyelash tinting services.
  • Demonstrated proper use of all products to ensure client satisfaction with results.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Identified needs of customers promptly and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Completed day-to-day duties accurately and efficiently.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Modified existing software systems to enhance performance and add new features.
  • Planned and completed group projects, working smoothly with others.
  • Collaborated with others to discuss new opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Recognized by management for providing exceptional customer service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained schedule of class assignments to meet deadlines.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Understood and followed oral and written directions.

Education

High School Diploma -

BL International Beauty School
Denver, CO
05-2017

Skills

  • Client Needs Assessment
  • Outstanding Client Care
  • Spa Treatment Services Expert
  • Microdermabrasion Treatments
  • Skin Tightening Techniques
  • [Software] Use
  • Client Intakes
  • Scheduling
  • Medical Recordkeeping
  • Consultations
  • Sales Expertise
  • Sanitization
  • Excellent Team Player
  • Relationship Building and Management
  • Licensed Cosmetologist
  • Supply Management
  • Retail Sales
  • Skincare Laser Safety
  • Brazilian Bikini Wax Trained
  • Adaptable to Changing Client Needs
  • Appointment Scheduling
  • Workspace Organization
  • Creativity and Originality
  • Payment Processing
  • Styling Suggestions
  • Tool, Equipment, and Surface Sanitizing
  • Supply Ordering and Management
  • Facial Hair Removal
  • Decision-Making
  • Cash Register Operation
  • Eyebrow Shaping
  • Relationship Building
  • Clipper and Trimmer Operation
  • Chemical Application
  • Dye and Tint Application
  • Staff Supervision
  • Social Media Marketing
  • Nail Care
  • Employee Training
  • Desktop and Laptop Computers
  • Natural Nail-Care Knowledge
  • Word Processing
  • Schedule Management
  • Body Hair Removal
  • Product Expertise
  • Customer Buying Trends
  • Electronic Calendar Management
  • Payment Processing Expertise
  • Cosmetology Principles Knowledge
  • Social Skills
  • Beauty Tool Sanitization
  • Data Entry
  • Nail Polish Application
  • Product Knowledge
  • Business Management
  • Nail Treatments
  • Makeup and Skincare
  • Manicures
  • Cuticle Care
  • Sanitation Procedures
  • Infection Controls
  • Nail Preparation
  • Gel Tips
  • Manicure Design
  • Promotional Planning
  • Product Upselling
  • Customer Service
  • Schedule Maintenance
  • Proficient in [Software]
  • Sales Proficiency
  • Team Collaboration
  • Inventory Controls
  • Appointment Management
  • Operations Leadership
  • Time Management
  • Training and Coaching
  • Customer Education
  • Verbal and Written Communication
  • Service Promotion
  • Problem-Solving Skills
  • Customer Relations
  • Customer Designs
  • Business Knowledge
  • Certified [Job Title]
  • Money Handling
  • Customer Orders
  • Ink Mixing
  • Light Housekeeping
  • Personal Assistance
  • Expense Management
  • Answering Phones
  • Event Setup
  • Activity Planning
  • Sales Promotions
  • Program Follow-Up and Assessment
  • Teamwork and Collaboration
  • Display Creation
  • Inventory Management
  • Staff Collaboration
  • Public Speaking
  • Problem-Solving
  • Organizing and Preparing Meetings
  • Flexible Schedule
  • Database Management
  • Valid Driver's License
  • Calendar Management
  • Creative Thinking
  • Shipping and Receiving Packages
  • Coordination Skills
  • Excellent Communication
  • Administrative Support Specialist
  • Strong Work Ethic
  • Mobility Assistance
  • Multitasking and Organization
  • Meeting Planning
  • Client Satisfaction
  • Client Advocacy
  • Product Recommendations
  • Disability Support
  • Event Planning
  • Filing and Recordkeeping
  • Childcare Experience
  • Clean Driving Record
  • Appointment Setting
  • Attention to Detail
  • Transportation and Errands
  • Building Positive Rapport
  • Travel Administration

Languages

English
Professional
Vietnamese
Professional

Affiliations

Fast learning and is willing to learn a new job

Timeline

Esthetician

Sugar Coat Nails
02.2021 - Current

High School Diploma -

BL International Beauty School
Duyen Le