Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

DUYGU HASLAK

East Rutherford

Summary

Professional with 6+ years in customer service, logistics operations, and retail management. Proven track record in coordinating inbound processes and effectively resolving customer issues. Strong skills in communication and problem-solving, contributing to enhanced customer satisfaction and operational efficiency.

Overview

14
14
years of professional experience

Work History

Customer Service & Inbound Associate

AJ Worldwide
East Hanover
09.2024 - Current
  • - Coordinate daily inbound operations by reviewing schedules and communicating with warehouse teams.
  • - Act as the bridge between clients and internal teams to ensure timely and accurate handling of storage and transloading instructions.
  • - Maintain daily email correspondence and ensure smooth flow of information across departments.
  • - Improve operational flow by proactively identifying bottlenecks and preparing the team in advance.
  • - Frequently recognized for communication clarity and dependability in urgent delivery situations.

Assistant Store Manager

Rite Aid
01.2019 - 01.2024
  • - Managed team operations, customer service, and visual merchandising in a high-traffic retail environment.
  • - Recruited, trained, and supervised new hires, improving store efficiency and team morale.
  • - Resolved escalated customer issues and implemented loss prevention protocols.
  • - Responsible for daily cash reconciliation, inventory control, and scheduling.
  • - Achieved consistent high marks on internal store audits and customer satisfaction scores.

Accounting Assistant

Various Companies
Mersin
01.2012 - 01.2018
  • - Assisted with invoice tracking, payroll management, and expense reporting.
  • - Maintained vendor communications and organized monthly reconciliation reports.
  • - Supported auditors by compiling reports and financial statements.
  • - Recognized for thoroughness, speed, and accuracy in financial data entry.

Education

Bachelor's Degree - Business Administration

Mersin University
Turkey
01.2014

Skills

  • Inbound logistics management

References

Available upon request

Timeline

Customer Service & Inbound Associate

AJ Worldwide
09.2024 - Current

Assistant Store Manager

Rite Aid
01.2019 - 01.2024

Accounting Assistant

Various Companies
01.2012 - 01.2018

Bachelor's Degree - Business Administration

Mersin University

Similar Profiles

CREATE PROFILE
DUYGU HASLAK