Applied skill in color theory and composition to bring client visions to fruition.
Guaranteed designs adhere to company brand standards and guidelines.
Obtained approval of concepts by submitting rough drafts to management or to client.
Collaborated with clients to address brand imaging and marketing style.
Developed and maintained comprehensive library of design assets for easy access and reuse.
Created marketing materials, including brochures, flyers and product catalogs to brand standards.
Used Adobe Creative Suite to edit images for use in marketing materials and website content.
Established user-friendly design system to increase user experience and satisfaction.
Reviewed project requirements to plan workflows and evaluate client time and budget constraints.
Identified design requirements for each project.
Analyzed feedback from customers and staff to refine design concepts.
Researched and implemented innovative design techniques and strategies to reduce production costs.
Nail Technician
Valerian Nails And Spa
02.2021 - Current
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Used acrylics, gels and glitters to create custom nail art designs for clients.
Kept tidy and organized area to comply with cleanliness standards.
Oversaw schedule to manage appointments of new and existing clients.
Communicated effectively with management concerning important customer issues.
Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
Manager
Bonchon Chicken
05.2019 - 02.2021
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Developed detailed plans based on broad guidance and direction.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Server
Red Hot Chilli Pepper, Frisco
04.2017 - 05.2019
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Associate of Science - Computer Science And Programming
Collin College
Frisco
03.2024
Skills
Project Management
Design Implementation
Material Selection
Project Presentations
Teamwork Skills
Computer Literate
Photography
Creative Design Layouts
Design research
Digital marketing
Design Concepts Development
Flexible Schedule
Works Well Under Pressure
Creative Thinking
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Ai Designer
Freelacer
10.2022 - Current
Nail Technician
Valerian Nails And Spa
02.2021 - Current
Manager
Bonchon Chicken
05.2019 - 02.2021
Server
Red Hot Chilli Pepper, Frisco
04.2017 - 05.2019
Associate of Science - Computer Science And Programming