D.VALERIE JORDAN
Summary
Experienced in administrative management, highly organized Office Manager with a proven ability to prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented, excelling as a team player with expertise in team leadership. Offering strong work ethic, dedicated to driving success and contributing to the overall efficiency of the organization.
Overview
15
15
years of professional experience
Work History
Local Office Administrator (LOA)
WSP USA formerly known as WSP | Parsons Brinckerhoff
04.2016 - 09.2024
- Liaison with the landlord or building management (AC, heat, smells, cleaning services issues) On call for afterhours building problems and emergencies Facilitate office and cubicle moves and internal changes Work with Administration Department, FAM and local construction team on leasehold improvement build-outs Implement Emergency Action Plan (EAP) Disaster Recovery/Business Resumption Plans Supervision of administrative assistant Supervise general office filing
- Local records management functions with Iron Mountain forms, pickups, recalls Performs internal budgeting functions GCOS and Financial Manager
- Track cost performance as required Vendor coordination/negotiation Insure that maintenance contracts are established and that all non-base building equipment belonging to WSP USA are accounted for Coordination of IT issues that pertain to the office Perform accounts payable Process timesheets and expense reports in Oracle Manage Vice President, Area Managers calendars, schedule meetings, conference calls, and travel arrangements domestic and international Place office supply orders in e-Procurement HR Administration for on-boarding for new employees Approve and process all minor purchases for the office Budget and plan all social and holiday parties
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Executive Assistant to the CEO/Office Manager
Zephyr Technology Corporation-Covidien/Medtronic
10.2013 - 03.2016
- Managed CEO, President scheduled meetings, conference calls, and travel arrangements domestic and international Interfaced with executives and clients on behalf of the CEO Maintained the data integrity of highly sensitive, confidential, and non-routine information Assisted IT Director with IT related issues Assisted Director of Engineering, the engineering team Assisted Director of Sales, the sales team Worked with local construction team on leasehold improvement build-outs and moves Project Coordination/Management Interfaced with Board Members domestic and international Prepared routine reports Attended executive/management level meetings as requested and take meeting minutes Event Planning Acted as liaison with internal and external clients Purchased/Ordered personal and office supplies Managed capital purchases, direct vendor relations, generate and maintain equipment tracking records Processed passport/visa applications
Executive Administrative Assistant - Contractual
Aerotek Professional Services
03.2013 - 08.2013
- Maintained the Directors calendar to ensure a smooth flow of meetings (internal and external) and scheduled appointments Management of general back office operational requirements Interpreted, communication of direct information appropriately Handled telephone calls, internal and external in a professional, courteous, efficient, reliable and thorough manner Acted as liaison with internal and external clients Adhered to confidentiality and HIPAA requirements as outlined within Inovalon policies and procedures Supported the operations of the office staff with travel arrangements, document management and the other support as assigned Interfaced with executives on behalf of the department via telephone, email and written correspondence Prepared expense reports for cash and credit including online coding Data Entry Event Planning Attended executive/management level meetings as requested and took meeting minutes Project Management Helped manage quarterly reports to assist with quarterly, yearly budgets
Executive/Personal Assistant
SunEdison LLC
01.2006 - 09.2012
- Managed/Maintained the President, CFO and General Manager calendars including meetings, appointments, and due dates Managed Vice President of Sales, Vice President of Human Resources and Vice President of Marketing, meetings and conference calls Interfaced with executives on behalf of the CEO via telephone, email and written correspondence Interfaced with Board Members domestic and international Prepared quarterly board materials in a timely manner Attended executive/management level meetings as requested and take meeting minutes Managed/Coordinate all complex travel arrangements for local, domestic and international Received and directed clients and visitors Project Management Handled all personal services such as doctor’s appointments, personal reminders, birthdays, etc
- Prepared routine reports Monitored maintenance contracts on equipment Prepared and maintain departmental information, including timesheets and expense reports for cash and credit including online coding Prepared agendas and planned for committee meetings, board and other special events Processed passport/visa applications
Executive Assistant/Office Manager
Executive Services Unlimited/Balto Chinatown Enterprise
06.2004 - 01.2006
- Managed CEO, President scheduled meetings, conference calls, and travel arrangements domestic and international Interfaced with executives and clients on behalf of the CEO Business Liaison for international import/exportation into the U.S
- Maintained the data integrity of highly sensitive, confidential, and non-routine information Key contact for Chinese/American Embassy for president Processed passport/visa applications Attended Bid openings, Liaison for RFP Managed office, supervised administrative assistant and all Interns
- Recruited, screened, and interviewed job candidates, coordinated and provided orientation Prepared and audited timesheets and expense reports Project management Managed all events and fundraisers for the company Reorganized the department’s filing system to facilitate document retrieval and minimize time searching for files Retrieved all incoming/outgoing mail, FedEx, USPS and DSL packages Moving/Business Start Up Managed capital purchases, direct vendor relations, generate and maintain equipment tracking records Account receivables/payables, purchase orders Made multiple copies and book binding for presentations Purchased supplies
Executive Personal Assistant
NTR Enterprises Inc./Whitewall Records Inc.
07.1999 - 06.2004
- Managed the CEO, president and general manager’s scheduled meetings, conference calls and travel arrangements domestic and international Maintained the data integrity of highly sensitive, confidential, and non-routine information Interfaced with executives on behalf of the CEO via telephone, email and written correspondence Handled all administrative tasks for the CEO, president, general manager and other departments Supervised administrative assistant, office assistant and interns Managed capital purchases, direct vendor relations, generate and maintain equipment tracking records and petty cash Handled all personal services such as doctor’s apps, personal reminders, birthdays and etc Assisted management with recording artist administration Event planning Project management Created weekly invoices and record reports for the department Managed capital purchases, direct vendor relations, generate and maintain equipment tracking records Promoted to position from Administrative Assistant in 2002 based on excellent work performance
Office Manager
Central Security Investigations Agency Inc.
03.1995 - 05.1999
- Managed the CEO calendar, scheduled meetings, conference calls and travel arrangements domestic and international Maintained the data integrity of highly sensitive, confidential, and non-routine information Handled all administrative tasks for the CEO and other officers Supervised front desk receptionist Handled all personal services such as doctor’s apps, personal reminders, birthdays and etc Event planning Project management Created weekly invoices and record reports for the accountant Managed capital purchases, direct vendor relations, generate and maintain equipment tracking records Interviewed/hired security officers and office personnel Fingerprinted employees and prepared the proper documents for Maryland State Police Assisted with preparing proposals and attended bid openings Monitored maintenance contracts on equipment and vehicle for the office
Education
Business Administration -
UMGC
Travel Agent/Hospitality -
Penn Foster
Skills
- Time Management
- Office Administration
- Office Management
- File Organization
- Customer Engagement
- Verbal Communication
- Report Preparation
- Schedule and calendar management
- Word Processing
- Inventory Management
- Meeting/Event Coordination
- Project Management
- Travel Arrangements
- Booking travel
- Problem Resolution
- Teamwork and Collaboration
- MS Office
- Supplier Relationship Management
Timeline
Local Office Administrator (LOA)
WSP USA formerly known as WSP | Parsons Brinckerhoff
04.2016 - 09.2024
Executive Assistant to the CEO/Office Manager
Zephyr Technology Corporation-Covidien/Medtronic
10.2013 - 03.2016
Executive Administrative Assistant - Contractual
Aerotek Professional Services
03.2013 - 08.2013
Executive/Personal Assistant
SunEdison LLC
01.2006 - 09.2012
Executive Assistant/Office Manager
Executive Services Unlimited/Balto Chinatown Enterprise
06.2004 - 01.2006
Executive Personal Assistant
NTR Enterprises Inc./Whitewall Records Inc.
07.1999 - 06.2004
Office Manager
Central Security Investigations Agency Inc.
03.1995 - 05.1999
Business Administration -
UMGC
Travel Agent/Hospitality -
Penn Foster
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