High volume staffing & sourcing expert with historic success as a Regional Leader managing 3 teams remotely while operating at peak
performance. Utilizes data analysis, latest technology and Senior Leader partnerships to develop proactive strategies & solutions for
hiring needs with proven track record of successful execution, positive operational impact and overall cost savings to the business.
Overview
14
14
years of professional experience
Work History
Sourcer
Rippling
Reno, NV
08.2021 - 07.2023
Supported Customer Experience, , Sales and other G&A teams hiring across all verticals by sourcing top talent within B2B SaaS industry utilizing latest technology, market intelligence, and strategic engagement methodology; successfully placing up to 42 candidates per quarter
Maintained average of 35 reqs per quarter, successfully achieving 96% average fill rate and meeting volume and conversion KPIs
Partnered with hiring teams to establish hiring goals and timeline, align on competency and experience requirements and build effective sourcing strategies driving tangible results through collaborative efforts, consistent communication and precise execution
Developed and executed innovative search techniques to generate a qualified pool of engaged prospects leveraging creative content, various candidate databases and social media channels, and candidate outreach platforms; resulting in a minimum ofcandidate outreach messages per week, averaging 38% response rate and 23% conversion rate to an initial phone screen
Crafted engaging outreach customized to each candidate to increase response rates, generate enthusiasm for company/role, and drive successful conversion of prospect to offer ratios; resulting in 27% increase in response rates for evergreen roles, and 18% increase for advanced/specialty roles
Managed special projects/initiatives including assessment of best practices in interviewing techniques, standardization of KPIs for
Sourcing Team, optimization of Sourcer reporting dashboard, and Rippling ATS launch
Identified, tracked and analyzed KPIs to benchmark progress against hiring goals, and leveraged as a communication tool with
Hiring Teams for progress tracking.
Recruiter
Fetch Package
Ft Lauderdale, FL
08.2020 - 08.2021
Recruited all tiers of W-2 labor for 25 warehouses in 15 markets within 10 different states; achieved ~120 hires with average time
to hire
Managed lean advertising budget by identifying most effective advertising outlets leveraging pipeline reporting metrics
Established rapport with Operations Management Team to streamline communications and enhance relationships resulting in a reduction in time to hire
Built and scaled reporting mechanisms integrated with Greenhouse ATS to provide consistent, detailed and automated updates
Launched and executed employee survey soliciting feedback to identify enhancements to recruiting process, operational
efficiencies and opportunities for employee engagement
Chewy.com
09.2014 - 08.2019
Regional Recruiting Manager
Sparks, NV
10.2018 - 08.2019
Led high-volume Fulfillment & Pharmacy Staffing remotely across 4 geographical sites (Sparks, NV; Phoenix, AZ & Louisville, KY)
with a team of 3 Recruiting Managers & 3 Senior Recruiters; 12 total direct reports
Achieved YTD fill rates exceeding 100% for high-volume weekly labor orders of 30-40 for Fulfillment & 5-15 for Pharmacy; carried10 open support requisitions per site with YTD 92% success rate of 30-day time-to-hire SLA & average time-to-hire of 26 days
Directed staffing initiatives for high-volume warehouse workers and Operations support; directly managed non-exempt support
requisitions for HR, Learning, Safety, Facilities Maintenance & IT
Traveled to remote sites monthly to engage with Senior Leaders to develop & establish relationships, present & collaborate on
new initiatives, align on viability of pipeline against future labor orders and proactively strategize for potential barriers
Managed Site Leads to develop strategic sourcing plans by analyzing attrition, funnel data and labor projections up to 90+ days
out; tracked market volume trends year over year to proactively understand potential barriers
Built, launched & scaled recruiting processes for new Pharmacy vertical while successfully meeting all labor acquisition goals forlocations, including staffing of Pharmacists & Pharmacy Technicians
Leveraged team talent to achieve optimal performance while developing individuals professionally; successfully promoted 2
employees to Recruiter, 2 to Senior Recruiter & 1 to Recruiting Manager
Researched local market conditions & competition to identify trends and matched against internal historic data for developing
proactive strategies to ensure labor goals were achieved and potential barriers are avoided
Collaborated weekly with Senior Leaders from Ops, HR & Finance from all 4 managed sites to secure labor goals 21+ days in
advance, discuss possible challenges or variables & agree on a mutual hiring plan to attain labor
Consistently analyzed pipeline productivity trends & sought opportunities to drive process improvements to accelerate time to hire,
promote company brand & increase efficiency to stay competitive and promote candidate experience
Developed and refined tracking & reporting mechanisms that drove team effectiveness, reduced transactional work and
proactively provided 360-degree streamlined communication between Management, Senior Leaders and onsite teams
Engaged Senior Leaders regularly outside of travel to benchmark performance & quality, opportunities for optimizations, and
develop real time solutions that drive operational excellence for all parties
Executed a proactive approach in communication to lead discussions for recruiting metrics and problem solved gaps in hiring to
communicate during Weekly Business Reviews with all levels of Senior Leaders
Key Accomplishments and Special Projects:
Built and streamlined detailed reporting platform for the Chewy network, by region for daily reporting to all leaders
Designed tracking tool to calculate daily & weekly goals for Recruiter productivity utilizing pipeline progress ratios and
measured the delta against those goals to track team performance and progress
Launched survey platform to solicit new hire feedback on onboarding process to maintain visibility over best hiring practices,
provide communication and feedback to support teams and understand opportunities for process improvement
Revamped staffing for Sparks, NV location from 40% to 100%+ fill rates in 6 months utilizing grassroots sourcing, company
branding initiatives, strategic solutions & latest online sourcing technology successfully eliminating need for temp labor
Collaborated with onsite partners at Phoenix location to develop & launch ESL Program; successfully staffed 30 full time ESL
employees and on track to progressively expand program to other shifts and departments
Initiated a progressive Ex-Offender Program; slowly scaled process to prove concept resulting in a successful full-scale
launch within 8 months of pilot
Streamlined candidate communication with launch of TextRecruit platform which proved 46% increase in candidate response
and 28% increase in candidate accountability
Developed full scale grassroots initiative; engaged with local schools, organizations and solicited the assistance of
businesses and community leaders while maintaining presence at community events reducing sourcing costs by 7%
Initiated Pharmacy Trainee Program for Phoenix location to provide opportunity to non-licensed individuals to begin a career
path; targeted opportunity for internal employees and recent graduates successfully staffing 18 candidates
Recruiting Manager
Sparks, NV
03.2017 - 10.2018
Led recruiting efforts for most challenging labor market within the Chewy network while managing a team of 2 Recruiters and 2
Recruiting Coordinators; delegated and assigned pipeline tasks as needed across 3 local office locations
Scaled sourcing and recruiting process to drive weekly fill rates from 40% to 100%; developed strategy and alternate plans to
ensure maintenance of hiring needs after successfully eliminating the need to utilize temporary labor
Primary contributor in developing strategy for sourcing, pipeline management and onboarding for high-volume staffing & support
requisitions; maintaining weekly labor orders of 60-80 for high-volume and 7-10 open requisitions for support roles
Directed staffing initiatives for hourly warehouse workers and individually managed non-exempt support requisitions for HR
Learning, Safety, Facilities Maintenance & IT
Analyzed internal KPIs and how variables influenced labor needs; utilized data to partner with Finance & Ops to project hiring
needs and develop sourcing strategy and hiring plan to ensure successful fill rates and smooth candidate onboarding experience
Tracked & evaluated recruiting metrics and their impact to hiring and pipeline productivity; utilized data to formulate contingency
plans, develop programmatic solutions & streamline sourcing needs to mitigate hiring gaps
Developed and maintained line of communication with Senior Management to ensure performance expectations were consistently
exceeded; partnered to understand underlying internal trends and potential impacts to internal labor and upcoming requests
Maintained detailed visibility of pipeline status, passthrough rates and candidate pool to ensure all future labor orders were
achievable for all roles while operating within an overall budget
Sr. Recruiter
Clayton, Indiana
01.2016 - 03.2017
Led recruiting efforts for the launch of Chewy’s 3rd & 4th warehouses in Clayton, IN & Duncanville, TX respectively
Assisted with management of onsite team by leading hiring events, managing pipeline & delegating ancillary tasks
Developed detailed understanding of warehouse operations to target most effective candidate sourcing strategy
Assessed company needs for support and developed aggressive hiring plans to reach talent acquisition goals; successfully
staffed weekly labor orders of 30-40 and managed 5-7 open support requisitions
Redesigned ATS data points, infrastructure and methodology to leverage more automated and detailed reporting
Developed partnerships with local organizations and promoted within local community to target ideal candidate pool
Streamlined reporting & communication to understand multiple stakeholder needs to prioritize and achieve hiring goals
Upgraded efficiency by implementing paperless system that centralized data and increased ease of access for team
Recruiter
Dania Beach, FL
09.2014 - 01.2016
Maintained and analyzed candidate pipeline; reviewed applications, scheduled and conducted interviews, hired qualified
candidates based on bi-weekly hiring needs
Developed and refined hiring process; implemented new procedures to achieve maximum efficiency including launch of
Greenhouse ATS and developed funnel filters to effectively screen qualified candidates in a more efficient manner
Coordinated and attended local events to promote career opportunities; managed partnerships with local community
organizations to capitalize on assisted advertising and community branding
Enhanced the ability to work and communicate with a team and management to prioritize and achieve goals
Piloted ATS and developed initial pipeline process strategy for the Customer Service Department; assisted with buildout &
implementation across other network recruiting departments
Underwriting
Universal Property & Casualty Insurance Company
Ft. Lauderdale, FL
04.2014 - 09.2014
Reviewed Homeowner’s and Dwelling Fire Insurance applications, verified for accuracy and assessed risk involved; determined
worthiness of the applicant in complex cases using actuarial information, public records and personal judgement
Underwriting/Customer Service Representative
Alexander, Greep & Tate Insurance
Ft. Lauderdale, FL
04.2011 - 04.2014
Coordinated quotes, processed & followed-up on new business applications for Homeowner’s and Dwelling Fire policy forms;
provided exceptional customer service to clients by analyzing needs, presenting applicable resolutions and initiating
communications regarding policy status and coverages with clients via phone and e-mail
Staffing Recruiter
Stress Free Auto Care
Reno, NV
07.2024 - Current
Maintain a comprehensive database of qualified candidates for timely fulfillment of client requirements.
Continuously researched market trends and competitor activities to maintain a competitive edge in the staffing industry.
Organized regular team meetings to discuss progress on open positions, share best practices, and strategize future growth opportunities.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Streamlined the recruitment process for increased efficiency through implementation of new software tools.
Conducted thorough interviews to assess candidate skills, experience, and cultural fit for open positions.