Dvonte Madden
Minneapolis,MN
Summary
Results-driven professional with a proven history of delivering high-quality work and exceptional service. Recognized for strong communication and teamwork skills, consistently contributing to the achievement of organizational goals. Committed to continuous learning and professional growth, enhancing capabilities to meet evolving industry demands.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Twin Cities professionals
10.2021 - Current
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Assisted clients with maintaining good personal hygiene.
- Followed care plan and directions to administer medications.
- Drove clients to doctors' appointments and social outings.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
Personal Care Assistant
All Home Health
01.2024 - 11.2025
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Assisted clients with maintaining good personal hygiene.
- Monitored health and well-being of clients and reported significant health changes.
Cash Handler
Brinks Cash Logistics
01.2023 - 03.2023
- Handled money according to company policy.
- Verified all transactions were accurate, signed off on documents, and recorded discrepancies.
- Scanned items and checked pricing on cash register for accuracy.
- Examined checks for proper endorsement prior to cashing them out.
- Processed customer payments quickly and returned exact change and receipts.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Calculated and counted change quickly.
- Maintained work area and kept cash drawer organized.
- Maintained accurate records of all transactions processed throughout the day.
Event Coordinator
Graze provisions + Libations
08.2022 - 01.2023
- Organized catering services by selecting menu items, negotiating prices, ordering food and beverages, setting up buffet areas.
- Supported accurate financial recordkeeping by closely checking bills and approving payments.
- Developed detailed event plans and timelines to ensure successful execution of events.
- Assisted in creating promotional materials for events.
- Established and maintained relationships with key stakeholders, including vendors, sponsors, and community leaders.
- Arranged security, printing and supply vendors to meet unique requirements of each event.
- Implemented promotional strategies to maximize conference and convention attendees.
- Evaluated event performance metrics against established goals and objectives.
- Oversaw logistics including venue selection, catering, transportation, and accommodation arrangements.
- Attended and participated in industry events.
- Managed on-site event staff and volunteers, providing training and supervision to ensure high levels of service.
- Managed logistics related to transportation, catering, entertainment, decorations for events.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Documented events with details in customer preferences, financial considerations and successes and failures.
- Managed event budgets, ensuring all events were delivered within financial constraints.
Security Officer
G4S Security
01.2022 - 08.2022
- Checked for safety hazards and took corrective action when necessary.
- Identified suspicious activity to determine appropriate response.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Maintained accurate logs of all security related activities.
- Searched bags manually to identify prohibited items and contraband.
- Enforced access control measures in accordance with established procedures.
Store Manager
Your Exchange Check Cashing
01.2018 - 03.2020
- Maintained accurate records of all transactions processed throughout the day.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Collected payments and provided accurate change.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Balanced assigned drawers on a daily basis using manual calculations or computerized systems.
- Greeted customers promptly and responded to questions.
- Performed currency exchange, cashed checks, and issued money orders.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Adhered to security protocols while handling large sums of money.
- Counted currency for each transaction to ensure accuracy of amounts received or disbursed.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coached, mentored and trained team members in order to improve their job performance.
- Reviewed completed work to verify consistency, quality, and conformance.
Personal Care Assistant
direct home health
10.2014 - 01.2018
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Assisted clients with maintaining good personal hygiene.
Education
High School Diploma -
Spring Lake Park
Minneapolis, MN06.2014
Skills
- Visitor engagement tracking
- Site monitoring
- Risk evaluation
- Accurate cash handling
- Efficient cash management practices
- Leadership and oversight
- Client satisfaction emphasis
- Mentorship development
- Coaching development
- Proven sales ability
Certification
- CPR Certified
- Food Safety Certified
- Conceal & Carry Permitted
Timeline
Personal Care Assistant
All Home Health
01.2024 - 11.2025
Cash Handler
Brinks Cash Logistics
01.2023 - 03.2023
Event Coordinator
Graze provisions + Libations
08.2022 - 01.2023
Security Officer
G4S Security
01.2022 - 08.2022
Personal Care Assistant
Twin Cities professionals
10.2021 - Current
Store Manager
Your Exchange Check Cashing
01.2018 - 03.2020
Personal Care Assistant
direct home health
10.2014 - 01.2018
High School Diploma -
Spring Lake Park