Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

D'vourious Peeler

Summary

My objective is to obtain a career in a well-established environment. I'm also looking for a position that enables me to utilize the skills that I have acquired thus far. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience

Work History

Inventory Specialist

K&N Engineering, Inc
05.2023 - 09.2023
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Customer Service Representative

McCollister's
11.2022 - 04.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services, and company information.

Education

HIGH SCHOOL DIPLOMA -

Dunbar High School
Fort Worth, TX
06.2022

Skills

  • Pallet Jack operator
  • Team Collaboration
  • Hardware Installation
  • Performance Monitoring and Optimization
  • Product Knowledge
  • Appointment Scheduling
  • Data Entry
  • Customer Needs Assessment
  • Troubleshooting
  • Account Management
  • Interdepartmental Communication
  • Research
  • Technical Troubleshooting

Affiliations

Air force reservist

Timeline

Inventory Specialist

K&N Engineering, Inc
05.2023 - 09.2023

Customer Service Representative

McCollister's
11.2022 - 04.2023

HIGH SCHOOL DIPLOMA -

Dunbar High School

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D'vourious Peeler