Dwain Dorsey Jr

• Spearheaded performance optimization initiatives resulting in improved delivery metrics and partner satisfaction

• Designed and implemented comprehensive new hire training programs that enhanced safety compliance and operational efficiency

• Led strategic route optimization projects, resulting in reduced operational costs and improved delivery performance

• Managed fleet operations and maintenance programs, ensuring optimal vehicle availability and performance

• Provided strategic HR guidance to leadership teams on complex employee relations matters.
• Developed and implemented inclusion initiatives that improved workplace engagement

• Provided strategic HR guidance to leadership teams on complex employee relations matters.

• Led critical workplace investigations while maintaining compliance with company policies and procedures.

• Developed and implemented inclusion initiatives that improved workplace engagement.

• Provided advice and guidance on all aspects of human resources including benefits administration, payroll processing, personnel records.
• Conduct Termination and Write-ups
• Respond accurately and professionally to questions and concerns from associates through multiple channels (in-person, email, phone, etc.) in a timely manner.
• Developed and maintained effective relationships with internal stakeholders to ensure successful onboarding of new hires.

• Directed distribution network operations ensuring compliance with established standards
• Implemented cross-functional communication protocols that enhanced operational efficiency
• Led training initiatives for specialized equipment operation, improving team capabilities
• Collaborated with warehouse personnel to ensure timely loading and unloading of freight.
• Drive Vehicles (CMVs) on non-public roads or in yard to move trailers to/from dock and parking locations.
• Created cases for damage trailer and submit cases to carries for empties.

• Led daily operations including staff scheduling, inventory management, and financial reporting
• Implemented new employee training program focusing on safety protocols and operational procedures
• Managed P&L responsibilities including payroll and inventory control
• Assisted customers with inquiries, orders and complaints in a timely manner.
• Coached team members, delivering candid feedback on expectations and performance.
  
  

• Directed distribution network operations ensuring compliance with established standards
• Implemented cross-functional communication protocols that enhanced operational efficiency
• Led training initiatives for specialized equipment operation, improving team capabilities
• Collaborated with warehouse personnel to ensure timely loading and unloading of freight.
• Drive Vehicles (CMVs) on non-public roads or in yard to move trailers to/from dock and parking locations.
• Created cases for damage trailer and submit cases to carries for empties.

• Monitored physical condition of assigned patients by observing behavior changes or symptoms of illness or injury and alerted medical staff accordingly.
• Facilitated communication between physicians and family members regarding patient care decisions.
• Administered prescribed medications to patients according to physician instructions.
• Provided emotional support to patients who were dealing with depression or anxiety.
• Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
• Assisted with patient transfers to and from wheelchairs, beds, and exam tables.
• Disposed of waste and hazardous materials.

• Assisted teachers in developing effective lesson plans and instructional materials to meet the needs of all students.
• Took attendance and kept track of evaluations and paperwork.
• Provided individualized instruction to small groups of students within a classroom setting, reinforcing concepts taught by the teacher.
• Collaborated with teachers, parents, administrators, and other staff members to ensure that each student's educational goals were met.
• Developed and implemented behavior management systems for student success in the classroom.
• Managed classroom environment, helping students learn in absence of regular teachers.
• Provided classroom teacher with written feedback on results of lessons and student behavior issues.