Dedicated and collaborative leader with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Route Sales Representative
Frito Lay, Inc
New Orleans, LA
10.2022 - Current
Boosts revenue by upselling and cross-selling products to new and established customers.
Manages product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Have increased overall sales on route by 15% since joining company.
Uses excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Analyzes sales and customer data to identify buying trends and offer recommendations.
Displays products properly at customer sites and according to company specifications and policies.
Implemented policies and procedures across warehouse and shipping platforms.
Debris Monitor (Team Leader)
Thompson Consulting
09.2021 - 07.2021
Identified tasks to be completed and prioritized according to purpose, need, and time restraints.
Led team of seventy debris monitors to facilitate recovery of Jefferson Parish which facilitated completion of the project one month faster than anticipated.
Recovered more than 5000 cubic tons of debris daily.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Managed automated debris management system applications, data administration, cost recovery support, preparedness, and planning services.
Exercised leadership capabilities by successfully motivating and inspiring others.
Applied effective time management techniques to meet tight deadlines.
Algebra/Advanced Math/Geometry Teacher
Jefferson Parish School Board, Bonnabel High School
09.2017 - 10.2019
Prepared and implemented lesson plans covering required course topics to facilitate learning.
Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Ensured safety and security requirements were met in the classroom area.
Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Designed detailed learning plans for struggling students based on test, homework and assignment records.
Mentored students on an individual basis to help develop math skills. Attended professional workshops, teacher conferences, and professional development training throughout the year to keep abreast of new teaching techniques.
Adult Education Teacher
St. Ville Douglass Connections
01.2014 - 10.2019
Managed small and large groups of students for classroom and off-site instruction.
Assessed students' performance by studying reports, giving tests, and general observation.
Used positive reinforcement and provided clear feedback to help students succeed.
Increased the number of students passing the Louisiana Adult Education Hi-Set exam for adult students in my class from 26% to 47% over 2 year period.
Attended professional workshops, teacher conferences, and professional development training throughout the year to keep abreast of new teaching techniques.
Provided individual mentoring and special tutoring to struggling students.
Attended community and campus events.
Area Service Manager/ Grocery Manager
Winn-DIxie, Inc
06.2010 - 04.2013
Established and maintained loyal relationships with regional customers, vendors and contractors, using strong issue resolution and dynamic communication skills.
Supervised 35-40 employees in providing excellent customer service to resolve customer concerns and promote loyalty.
Raised the sales and gross profit margin of the grocery department and store by 25%.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Resolved escalated customer service inquiries and complaints to maintain satisfaction.
Reduced financial inconsistencies by 16% while assessing and verifying billing invoices and expense reports.
Managed inventory, in-stock position, merchandising, labor, security, expense control, and other operational processes to company standards.
Implemented a "door-to-door" stock process and cost-saving initiative to enhance operational efficiencies that reduced the time to complete the task by 19%.
Algebra I/ Geometry Teacher
L.W. Higgins High School
08.2007 - 05.2009
Prepared and implemented lesson plans covering required course topics.
Initiated communication with students to address learning concerns and offer additional guidance for independent study.
Diversified teaching techniques and learning tools to help students with differing ability levels and varied learning modalities.
Supplemented textbook material with approved third-party examples and resources for clarity on difficult topics.
Provided additional support for students with special needs and learning disabilities.
Attended professional workshops, teacher conferences, and professional development training throughout the year to keep abreast of new teaching techniques
Personal Banker
J.P. Morgan Chase
10.2004 - 03.2006
Cross-sold bank products and services to meet customer needs and provide options.
Obtained Series 6 and Health and Life Licenses within the first sixty days of employment.
Recognized multiple times as top producing personal banker in the district for generating over $3,000,000 in new funds.
Averaged over $125,000 per month in new investment funds
Expanded client base by promoting new financial products.
Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
Consistently generated over 18-20% of company averages and sales goals in checking and savings accounts, credit cards, home equity loans, secured and unsecured personal loans
Received maximum allowable raises to base salary after annual personal evaluations.
Networked to increase client base and encourage existing clients to expand financial portfolios.
Worked closely with management to strategize sales techniques to increase branch production and customer service.
Education
Bachelor of Science - Business Management
Xavier University of Louisiana
New Orleans, LA
05.1998
Skills
Revenue Growth
Banking
Conflict Resolution Techniques
Professional Industry Communication
Procedures Compliance
Financial Management
Outreach Initiatives
Client Relations
Product Presentation
Performance Tracking and Evaluations
Individual Education Plan Expertise
Teacher Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Route Sales Representative
Frito Lay, Inc
10.2022 - Current
Debris Monitor (Team Leader)
Thompson Consulting
09.2021 - 07.2021
Algebra/Advanced Math/Geometry Teacher
Jefferson Parish School Board, Bonnabel High School
Research Assistant (RA) at Louisiana State University Health Sciences CenterResearch Assistant (RA) at Louisiana State University Health Sciences Center