Dwan Chambers
Summary
Motivated professional with expertise in leadership, team building, and analytics. Consistently surpasses targets and excels in fast-paced settings. Offers a strategic mindset and hands-on experience for delivering impactful solutions and improving organizational performance. Currently seeking a full-time position that provides professional challenges and utilizes strong interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
Work History
Substitute Teacher
Fort Worth ISD
01.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
Eligibility Specialist
Equus Eligibility/Coordinator
02.2022 - 03.2024
- Managed client intakes and assessed eligibility for childcare services
- Handled eligibility updates, changes, and transfers within specified deadlines
- Cultivated strong relationships with clients and service providers, ensuring excellent customer satisfaction levels
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
- Assisted clients with accurate eligibility form, application and document completion.
- Processed and certified documents for accuracy and compliance with government regulations.
Youth Development Officer
Texas Juvenile Justice Department
07.2018 - 05.2021
- Led a team in developing and monitoring development plans for juvenile offenders
- Implemented individual treatment plans that led to a notable decrease in violent incidents
- Conducted coaching sessions to teach self-regulation skills and foster personal growth
Human Resource Coordinator
U.S. Army Reserves
10.2007 - 07.2017
- Managed employee relations, including recruitment and development of personnel policies
- Analyzed HR data to inform decision-making processes
- Ensured compliance with HR policies, procedures, and legal requirements
- Devised hiring and recruitment policies for 50-100 employees
Education
High School Diploma -
Sterlington High School
No Degree - Human Resource Specialist Training
U.S. Army
Skills
- Human Resources
- Office Administration
- Management & Leadership
- Data Entry & Management
- Quality Assurance
- Training & Development
- Analytical Problem Solving
- Microsoft Office/Excel
Timeline
Substitute Teacher
Fort Worth ISD
01.2024 - Current
Eligibility Specialist
Equus Eligibility/Coordinator
02.2022 - 03.2024
Youth Development Officer
Texas Juvenile Justice Department
07.2018 - 05.2021
Human Resource Coordinator
U.S. Army Reserves
10.2007 - 07.2017
High School Diploma -
Sterlington High School
No Degree - Human Resource Specialist Training
U.S. Army
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