Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Dwan Coleman

Los Angeles,CA

Overview

8
8
years of professional experience
1
1
Certification

Work History

Parking and Mobility Attendant

Flux Consulting Group
08.2024 - Current
  • Greeted guest and provided a welcoming environment.
  • Handled customer transactions, questions and concerns.
  • Coordinated well with team members with unexpected event changes and technical difficulties.

Life Insurance Agent/Sales Representative

American Income Life Insurance
11.2024 - 04.2024
  • Learn the abilities to develop relationships with clients of all ages and provide excellent customer service
  • Generated new business opportunities by cold calling through the company leads, networking, referrals and an average of 80 calls per day
  • Analyzed Forms and Identified clients needs, offered products tailored to their specific circumstances

Resident Aide

Ella's Foundation
Los Angeles, USA
07.2021 - 01.2022
  • I managed, monitored, and engaged with young adult residents who were experiencing homelessness that were struggling with addiction and/or mental health issues
  • I was required to do house chores, covid wipedowns, provide medication, and monitor residents whereabouts on or off the property
  • I acted as a mediator for any issues mentally or physically among the residents and helped to maintain a healthy, safe, and productive environment

Stocking/ Customer Service

Walmart
Burbank, USA
05.2021 - 07.2021
  • I assisted customers with inquiries pertaining to my store location or the company website
  • I worked with a team to transfer goods from the delivery system and prepared them to be displayed in the store

Kitchen Lead/ Trainer

McDonald's
Dearborn, USA
11.2016 - 12.2018
  • I was able to provide excellent customer service by assisting in the following areas: Working as a cashier, working as a cook, training new employees, and overall store management
  • Providing new innovations to make the store efficient and enhance customer and employee satisfaction.

Education

GED -

Covenant House Academy
Detroit, MI
03.2021

Skills

  • Leadership
  • Customer service
  • Collaboration
  • Adaptability
  • Strong work ethic
  • Management
  • Financial Analysis
  • Sales/Marketing skills
  • Risk assessment
  • Interpersonal skills

Awards

  • Employee of the Month
  • Certificate of Appreciation - Ella's Foundation

Certification

  • Life accident and health license (LA&H) 2023

Timeline

Life Insurance Agent/Sales Representative

American Income Life Insurance
11.2024 - 04.2024

Parking and Mobility Attendant

Flux Consulting Group
08.2024 - Current

Resident Aide

Ella's Foundation
07.2021 - 01.2022

Stocking/ Customer Service

Walmart
05.2021 - 07.2021

Kitchen Lead/ Trainer

McDonald's
11.2016 - 12.2018

GED -

Covenant House Academy

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Dwan Coleman