Dwann Ivey
Summary
Experienced and adaptable leader with over 15 years of experience in automotive parts, transit operations, and technical maintenance. Proven ability to lead teams, manage operations, and streamline workflows in high-demand environments. Skilled in inventory control, team supervision, parts logistics, and technical repair. Committed to excellence, safety, and delivering high-quality service across diverse roles.
Overview
18
18
years of professional experience
Work History
Bus Body Technician
Miami-Dade Transit
01.2019 - Current
- Collaborated with team members to ensure timely project completion and quality standards.
- Maintained a clean and organized work environment for safety and efficiency.
- Inspected damaged vehicles to assess repair needs and determine required actions.
Stock Clerk
Miami-Dade Transit
01.2016 - 01.2019
- Organized stock inventory for efficient retrieval and timely distribution.
- Responded promptly to staff inquiries regarding stock availability and locations.
Manager
Bennett Auto Supply
01.2012 - 01.2016
- Led store operations and a team of associates, increasing productivity, and maintaining inventory accuracy.
- Managed daily operations and ensured team efficiency in automotive supply management.
- Led staff training sessions on product knowledge and customer service best practices.
Assistant Manager
Advance Auto
01.2010 - 01.2012
- Trained new employees on customer service standards and operational procedures.
- Assisted customers with product inquiries and resolved service issues promptly.
- Monitored store performance metrics and provided feedback to upper management.
- Supervised daily operations including scheduling shifts, assigning duties.
Commercial Part Pro
Advance Auto
01.2008 - 01.2010
- Handled commercial parts coordination, supporting high-volume retail and commercial operations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Business Administration -
Valdosta State University
01.2021
High School Diploma -
Everglades High School
01.2007
Skills
- Staff supervision and development
- Team collaboration and training
- Operations management
- Technical and mechanical repair
- Inventory and stock control
- Safety compliance
- Conflict resolution
- Customer service
- Work prioritization
- Clear communication
- Verbal and written communication
- Equipment maintenance
- Team building
- Time management
Timeline
Bus Body Technician
Miami-Dade Transit
01.2019 - Current
Stock Clerk
Miami-Dade Transit
01.2016 - 01.2019
Manager
Bennett Auto Supply
01.2012 - 01.2016
Assistant Manager
Advance Auto
01.2010 - 01.2012
Commercial Part Pro
Advance Auto
01.2008 - 01.2010
Business Administration -
Valdosta State University
High School Diploma -
Everglades High School
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