Dwanyay Belle
Port Saint Lucie,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Support Representative
Bimshire Constrution
09.2021 - 06.2023
- Executed record filing system to improve document organization and management.
- Connected with customers to address questions and resolve issues through phone and email.
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Built strong relationships with field operations team to support business development opportunities and improve service.
PCT
Martin Memorial Health Systems
12.2014 - 01.2020
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Attended to patient and family’s immediate needs and concerns by acknowledging and providing required attention.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Documented patient information and care activities in electronic health record.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Collected and transported specimens to prepare for lab testing
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Education
High School Diploma -
St. Lucie West Centennial High School
Port Saint Lucie, FL2014
Skills
- Adaptable
- Customer Satisfaction
- Computers and Technology
- Strong Organizational Skills
- Document and File Management
- Multitasking and Time Management
- Database Entry
- Skillful in talking to different ethnicity and cultures
- Problem solving in high pressure situations
- Remote Access Software
- Microsoft Word
Certification
- Certification in Basic Life Support (BLS)
- Certified Nurses Aide
Timeline
Customer Support Representative
Bimshire Constrution
09.2021 - 06.2023
PCT
Martin Memorial Health Systems
12.2014 - 01.2020
High School Diploma -
St. Lucie West Centennial High School
Similar Profiles
GARRETT GREATREXGARRETT GREATREX
Class C Lineman at Powertown Line ConstrutionClass C Lineman at Powertown Line Constrution
Sam SmithSam Smith
Site Engineer at Smith Crane and ConstrutionSite Engineer at Smith Crane and Constrution
Godofredo godoyGodofredo godoy
Electrical Foreman at Calcoast construtionElectrical Foreman at Calcoast constrution
Patryk PlonskiPatryk Plonski
Eyewear Consultant at Cohens OpticalEyewear Consultant at Cohens Optical
Cynthia SalinskyCynthia Salinsky
Front Office - Physical Therapy at South Florida Orthopaedics & Sports MedicineFront Office - Physical Therapy at South Florida Orthopaedics & Sports Medicine