Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Dwardè Chipman

Dwardè Chipman

Miami Gardens,FL

Summary

Experienced hospitality professional with a strong background in the restaurant industry. Possesses solid knowledge of food service standards and regulations. Effective communication skills and thrives under pressure. Success in enhancing customer satisfaction through high-quality service delivery in fast-paced environments. Seeking opportunities in nightlife, specifically in bottle service roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Viking Cruises
02.2025 - 05.2025
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Worked with bar staff to provide drinks for guest.

Assistant Waiter

Norwegian Cruise Line Pride of America
05.2024 - 11.2024
  • Greeted customers, provided menus and answered questions regarding menu items.
  • Assisted waiters in taking orders and delivering food to tables.
  • Provided refills of beverages and cleared away used dishes.

Servers Assistant

Coopers Hawk Winery and Restaurant
09.2022 - 11.2023
  • Greeted guests and escorted them to their tables.
  • Assisted servers with setting up and cleaning tables.
  • Informed customers of daily specials, menu items and answered questions about the restaurant's offerings.
  • Refilled beverages throughout meal service.
  • Bussed tables after meals were completed, cleared dishes and reset table settings for next guests.
  • Organized take-out orders for customers at end of meal service.

Shift Leader

Tropical Smoothie
12.2020 - 12.2021
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.

Education

Associate Of Business Administration -

Tallahassee Community College
Tallahassee, FL

High School Diploma -

Cooper City High School
Cooper City, FL
06.2021

Skills

  • Order accuracy
  • Menu design
  • Food safety
  • Wine pairing

Certification

~STCW certification

~Personal Survival Techniques ~Fire Prevention & Fire Fighting

~ First Aid

~Personal Safety & social responsibilities ~Proficiency in Security Awareness ~Crowd Management on Passenger ships

Languages

English
Full Professional

Timeline

Waitress

Viking Cruises
02.2025 - 05.2025

Assistant Waiter

Norwegian Cruise Line Pride of America
05.2024 - 11.2024

Servers Assistant

Coopers Hawk Winery and Restaurant
09.2022 - 11.2023

Shift Leader

Tropical Smoothie
12.2020 - 12.2021

Associate Of Business Administration -

Tallahassee Community College

High School Diploma -

Cooper City High School

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Dwardè Chipman