DWayn Grinder

In my current role, I am responsible for delivering an elegant and memorable dining experience for guests. I efficiently set up and break down dining services for breakfast, lunch, dinner, and cocktail hours, including arranging tables, linen, silverware, and glassware. I cater to all culinary requests promptly and professionally. I acknowledge guests by name, escort them to their tables, and present menus, offering suggestions on courses and wines. Orders are relayed to the galley with precision, and I ensure that all items are presented attractively and garnished appropriately before serving. Additionally, I perform other functions, such as greeting guests upon embarkation, serving afternoon teas and snacks, and supporting evening entertainment. My role requires adapting to various service needs and ensuring a high standard of hospitality. I take pride in providing attentive and personalized service to enhance each guest's dining experience.

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As Assistant Bar Manager, I efficiently managed bar operations, including overseeing staff and ensuring adherence to company policies. I played a key role in training new servers to deliver high-quality service and enhance team performance. I conducted regular liquor inventory checks and handled the ordering of bar items to maintain optimal stock levels. My responsibilities included monitoring guest satisfaction, addressing any concerns promptly, and ensuring a positive experience. I was committed to elevating the overall guest experience by implementing best practices and maintaining high service standards. My role required a balance of operational management and customer-focused service to contribute to a successful and enjoyable bar environment.

• Check in customers
• Drop off/Pick up equipment
• Handle reservations
• Handle paperwork like waivers and security deposits
• Drive shuttles and/or provide guided tours for different rivers
• Collect equipment lost down river.