Dynamic professional with a proven track record at Homedepot Call Center, excelling in team building and performance evaluation. Successfully identified process improvements, enhancing operational efficiency. Skilled in financial reporting and employee training, I am committed to driving results and fostering a high-performing work environment.
Work History
Night Operations Assistant Store Manager
Homedepot Call Center
Southfield, Michigan
11/23/98 - 3/8/25
Identified opportunities for process improvements within the store's operations.
Supervised a team of 10+ employees during night operations.
Conducted weekly meetings with night staff to review goals and objectives.
Evaluated store performance against established metrics such as sales targets.
Provided training to new employees on company policies and procedures.
Accounting
Detroit Board Of Education
Detroit, MI
6/10/94 - 7/11/09
Established and maintained accounting policies and procedures in accordance with Generally Accepted Accounting Principles.
Processed invoices for payment utilizing accounting software programs such as QuickBooks or Sage 50 Accounting Software.
Managed accounting systems for tracking revenues and expenses in accordance with Generally Accepted Accounting Principles.
Created monthly expense reports for senior executives utilizing accounting software programs such as QuickBooks or Peachtree Accounting Software.