Dwayne Brown
Rochester,NY
Summary
Accomplished Cleaning Contractor with a proven track record of enhancing customer satisfaction and reducing complaints through efficient service and high-quality standards, notably with EAST END REALTY PARTNERS. Skilled in commercial and residential cleaning, including deep cleaning expertise, and recognized for reliability and punctuality. Demonstrates strong adherence to health and safety compliance, ensuring a safe work environment.
Results-oriented cleaning professional, skilled in delivering top-notch cleanliness and hygiene for diverse environments. Proven track record of implementing effective cleaning strategies and maintaining impeccable standards. Recognized for strong teamwork, reliability, and adaptability in fast-paced settings, ensuring seamless operations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Cleaning Contractor
EAST END REALTY PARTNERS
08.2022 - Current
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Cleaning Contractor
Lana Property Management LLC
07.2017 - Current
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
- Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
Cleaning Contractor
T Y LIN INTERNATIONAL
07.2017 - Current
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Conducted regular inventory checks to ensure adequate supplies were available for all jobs.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Security Officer
Allied Universal Security Services
03.2013 - 07.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Individual Support Worker
Arc Of Monroe
02.2007 - 06.2013
- Supported clients in maintaining personal interests or hobbies, fostering a sense of purpose and engagement.
- Assisted clients in navigating transportation options for increased autonomy in attending appointments or community events.
- Enhanced client well-being by providing personalized and compassionate care in daily activities.
- Developed individualized care plans to address specific needs and promote independence.
Machine Operator
Bausch & Lomb
03.2005 - 08.2007
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Education
No Degree - Physical Therapy
Benedict College
Columbia, SCHigh School Diploma -
HEMINGWAY HIGH
Hemingway, SC06-1993
Skills
- Commercial cleaning proficiency
- Deep cleaning expertise
- Reliability and punctuality
- Equipment operation know-how
- Window washing techniques
- Chemical-handling safety
- Health and safety compliance
- Cleaning and sanitizing
- Recycling management
- Closet detailing
- Commercial and residential cleaning
- Pressure Washing
- Waste disposal
Certification
- Mold Remediation Specialist – Environmental Protection Agency or similar bodies depending on locality.
Timeline
Cleaning Contractor
EAST END REALTY PARTNERS
08.2022 - Current
Cleaning Contractor
Lana Property Management LLC
07.2017 - Current
Cleaning Contractor
T Y LIN INTERNATIONAL
07.2017 - Current
Security Officer
Allied Universal Security Services
03.2013 - 07.2017
Individual Support Worker
Arc Of Monroe
02.2007 - 06.2013
Machine Operator
Bausch & Lomb
03.2005 - 08.2007
No Degree - Physical Therapy
Benedict College
High School Diploma -
HEMINGWAY HIGH
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