Amy Ashley
Blackstock,SC
Summary
Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Medical Assistant
Doctors Care Urgent Care
2023.06 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medication Technician
Wickshire Assisted Living
2022.08 - 2023.06
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
- Reviewed patient progress to document effects of any prescribed medication.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
PATIENT ACCOUNTING CLERK II
SELF REGIONAL HEALTHCARE
1999.01 - 2012.06
- Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Monitored vital signs, such as blood pressure and pulse.
- Changed sterile dressings.
- Maintained accurate records of patient care, condition, progress and concerns.
- Obtained information about clients' medical history, drug history, complaints and allergies.
- Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Maintained a clean, healthy and safe environment.
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
- Reported any unusual circumstances in the patients' condition or environment.
- Provided a comforting and soothing environment.
- Educated patients and families about infant care, preparation of healthy meals, independent living and adaptation to disability or illness.
Education
Certificate - Cosmetology
Kenneth Shuler School of Cosmetology - Greenville
Greenville, SC2016
CERTIFICATE - MEDICAL TERMINOLOGY/ WARD SECRETARY
PIEDMONT TECHNICAL COLLEGE
Greenwood, SC1998
High School Diploma - undefined
GREENWOOD HIGH SCHOOL
1997
Skills
- Patient-focused care
- Trustworthy companion
- Dementia and Alzheimer's knowledge
- Compassionate caregiver
- Committed team player
- Dedicated hospice care provider
- Adaptable
- Compassionate caregiver
- Feeding assistance expert
- Nursing Assistance
- Medical Records Management
- Specimen Collection
- Isolation Precautions
- Company Guidelines
- Medication Administration
- Patient Assessments
Certification
- BLS/CPR
- North Carolina Medication Aide - Adult Care
Timeline
Medical Assistant
Doctors Care Urgent Care
2023.06 - Current
Medication Technician
Wickshire Assisted Living
2022.08 - 2023.06
PATIENT ACCOUNTING CLERK II
SELF REGIONAL HEALTHCARE
1999.01 - 2012.06
Certificate - Cosmetology
Kenneth Shuler School of Cosmetology - Greenville
CERTIFICATE - MEDICAL TERMINOLOGY/ WARD SECRETARY
PIEDMONT TECHNICAL COLLEGE
High School Diploma - undefined
GREENWOOD HIGH SCHOOL
- BLS/CPR
- North Carolina Medication Aide - Adult Care
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