Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dwayne Duffield

Palestine

Summary

Chief Water Operator with extensive experience at Ecolab and Trinity Water Solutions, excelling in preventative maintenance planning and emergency response readiness. Proven track record in enhancing water quality and regulatory compliance while fostering effective communication and team development. Experienced at SCADA system operation, driving operational efficiency and safety in water treatment processes.

Overview

40
40
years of professional experience

Work History

Water Operator - Part-time

Trinity Water Solutions
11.2022 - Current
  • Collaborated with team members to optimize system performance and address any operational challenges promptly.
  • Supported emergency response efforts, ensuring the continuity of water services during critical incidents.
  • Improved water quality by conducting routine testing and implementing necessary adjustments to treatment processes.
  • Increased plant efficiency, performing regular maintenance and troubleshooting equipment issues.
  • Ensured regulatory compliance by accurately maintaining records and submitting required reports on time.
  • Reduced operating costs with efficient management of chemical inventory and resource allocation.
  • Coordinated with contractors and suppliers for maintenance projects or equipment upgrades as needed, ensuring minimal disruption to daily operations.
  • Enhanced safety measures by developing and enforcing standard operating procedures for all tasks. Developed the entire Standard Operating Procedures manual for the water plant consisting of complete work instructions for every task and job safety analysis sheets. Performed monthly safety and housekeeping audits.
  • Contributed to staff development through cross-training initiatives, strengthening overall team capabilities.
  • Provided exceptional customer service by responding to inquiries regarding water quality or supply concerns in a timely manner.
  • Managed accurate data entry into various computer systems related to water distribution and treatment processes for record-keeping purposes.
  • Participated in ongoing professional development opportunities, through WVRWA, staying current on industry best practices and emerging trends in water treatment technologies.
  • Promoted environmental stewardship within the organization by advocating for sustainable practices in daily operations.
  • Implemented rigorous monitoring protocols that identified potential hazards early on, allowing corrective action plans to be initiated swiftly.

Chief Water Operator

Ecolab/Nalco
08.2000 - 11.2022
  • During my 22 years as Chief Water Operator, I scheduled and participated in Green Sand Filter rebuilds. I was instrumental in two water plant upgrades, the first one being to double the size of the existing plant and the second was the addition of the granulated activated carbon (GAC) units. Both upgrades greatly enhanced the water quality at the site.
  • Enhanced safety measures by developing and enforcing standard operating procedures for all tasks. Developed the entire Standard Operating Procedures (SOP) Manual for the water plant consisting of complete work instructions for every task and job safety analysis sheets for each task. Performed monthly safety and housekeeping audits.
  • Contributed to staff development through cross-training initiatives, weekly safety meetings, and strengthening overall team capabilities.
  • Participated in ongoing professional development opportunities annually through WVRWA training classes, staying current on industry best practices and emerging trends in water treatment technologies. I worked closely with the Chemours Environmental Group to compile their Lead and Copper Spreadsheet, in compliance with the most recent federal ruling at that time.
  • Implemented rigorous monitoring protocols that identified potential hazards early on, allowing corrective action plans to be initiated swiftly.
  • Demonstrated exceptional problem-solving capabilities, adapting to unforeseen challenges and finding effective solutions to maintain the continuous delivery of safe, clean water.
  • Assisted with the implementation of new technology, streamlining operations and enhancing overall productivity levels.
  • Maintained a clean work environment, adhering to sanitation standards in order to prevent contamination risks.
  • Monitored water production and tested water samples to evaluate quality and safety.
  • Adhered to EPA and OSHA regulations.
  • Conducted regular inspections to enforce compliance with safety and environmental regulations.
  • Monitored SCADA system for problems and adjusted controls to maintain efficiency.
  • Utilized SCADA systems to monitor and control plant operations.
  • Developed and implemented risk management plans for water treatment plant.
  • Trained new employees on safe and productive water-treatment plant operation.
  • Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
  • Monitored water quality and adjusted chemical dosages to meet regulatory standards.
  • Prepared reports and documentation related to plant operations.
  • Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
  • Interpreted data to identify trends and address problems.


Self-Employed

Duffield Pottery
08.1998 - 07.2000
  • Owned and operated a small business making and marketing handmade pottery. Managed production and sales, ordered raw materials, and managed inventory.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Public School Teacher

Webster County and Wirt County Boards of Education
08.1985 - 06.1998


  • Taught course content to students in a classroom setting for 13 years, managed a budget, wrote weekly lesson plans, kept meticulous records on student attendance and grade reports, managed discipline of students, and coordinated learning with other teachers.
  • Enhanced student comprehension by utilizing various teaching strategies and adapting lesson plans to suit individual needs.
  • Participated in professional development opportunities to stay current on best practices in education and improve teaching skills consistently.

Education

Class III WV Drinking Water License -

WV Bureau of Public Health
Charleston, WV
05-2008

Bachelor of Arts - Art Education

Glenville State University
Glenville, WV
05-1985

Skills

  • Preventative maintenance planning
  • Emergency response readiness
  • SCADA system operation
  • Water distribution system
  • Effective communication
  • Record keeping and reporting
  • Regulatory compliance awareness
  • Liaison between two international corporations

Timeline

Water Operator - Part-time

Trinity Water Solutions
11.2022 - Current

Chief Water Operator

Ecolab/Nalco
08.2000 - 11.2022

Self-Employed

Duffield Pottery
08.1998 - 07.2000

Public School Teacher

Webster County and Wirt County Boards of Education
08.1985 - 06.1998

Class III WV Drinking Water License -

WV Bureau of Public Health

Bachelor of Arts - Art Education

Glenville State University