DWAYNE EPPS
LA MESA,United States
Summary
A highly experienced Deputy U.S. Marshal Senior Inspector with a Bachelor's of Science degree and over twenty-four years of experience at the United States Marshals Service. Strong background in Investigations, Security, and Detention Management. Successfully resolved numerous issues, including closing over 250 active felony warrants, ensuring judiciary security, and acquiring necessary bed space for the U.S. Marshals Service. Skilled Criminal Investigator adept at gathering and reviewing documents, analyzing information, and producing comprehensive reports. Ready to contribute expertise in security, investigation, and detention management to any organization.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Driver
Lyft
01.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records with over 2400 rides by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Arrived on time to customer appointments.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
Residential Advisor
Job Corps Trade School
01.2023 - 01.2024
- Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
- Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
- Assisted students in handling tough situations to resolve problems.
- Enforced rules and regulations to maintain order and safety in residence hall.
- Promoted inclusivity within the residence hall by organizing diversity-focused events and discussions.
Senior Inspector Deputy United States Marshal
United States Marshals Service
12.1997 - 01.2022
- In charge of performing arrests and documenting all relevant actions related to the investigation
- Conducted in depth face to face interviews with employers, family members, neighbors, friends, and suspects as well as documenting all investigative findings
- Planned and carried out over 20 undercover surveillance operations with electronic recording equipment
- Coordinated with federal agencies such as the FBI, DEA, ATF and the IRS
- Successfully supervised and trained a team of 7 field investigators
- Contributed to raids on properties allegedly housing suspects
- Conducted criminal case research and led investigations to determine the best course of action
- Conducted criminal investigations to help resolve 30-40 cases per year through gathering evidence, conducting interviews and covert surveillance
Detention Management Inspector
U.S. MARSHALS
03.2014 - 10.2019
- Saved money by effectively negotiating contracts for more favorable terms
- Created and implemented new policies to increase productivity
- Presided over weekly meetings with upper management to identify areas of improvement, set milestones, and customized a better product
- Assisted contractors to rectify possible violations of U.S. Marshal policy
- Conducted monthly and yearly inspections of 9 contracted detention facilities
- Conducted background checks of 50 or more contracted employees
- Created and implemented new policies to increase safety which resulted in a better working environment
Supervisor Operations Division
United States Marshals Service
01.2013 - 03.2014
- Developed and monitored U.S. Marshals contractor's budget
- Coached, trained and developed employees in company policies and compliance requirements
- Hired and trained workers in prisoner operations
- Corrected issues and handled emergencies through responsive and decisive leadership
- Addressed employee relations issues in collaboration with HR personnel and recommended solutions
- Liaised between team members and upper management to advocate for needs and resources
- Developed and optimized schedules to cover expected workloads
- Documented daily work metrics and reported findings at weekly staff meetings
- Kept record of up to 40 employees' daily activities and devised plans to address issues that resulted in a safer work environment
Education
Bachelor of Science - Criminal Justice
San Diego State University
San Diego, CASkills
- Defensive Driving
- Automotive Maintenance
- Route planning
- Incident Documentation
- Clear Communication
- Client Support
- Workflow Improvement
- Conflict Resolution
- Effective Interviewing Techniques
- Team Supervision
- Discreet Investigative Procedures
- In-Depth Security Training
Accomplishments
- Successful Clarence Thomas Protection Detail.
- Successful 9th District Bankruptcy Judicial Conference Protection Detail.
- Successfully coordinated extraditions from Vienna, Austria/London, England/Toronto, Canada/Mexico City, Mexico/Bogota, Colombia and the Island of Malta.
- Supervisor Operations Division San Diego
- Supervisor Criminal Section and Detention Management Program San Diego
- Safely completed over 2400 rides for Lyft
- Employee of the month at Job Corps
Certification
- Certified 1811 Criminal Investigator
- Certified Contracting Officers Representative
Timeline
Driver
Lyft
01.2024 - Current
Residential Advisor
Job Corps Trade School
01.2023 - 01.2024
Detention Management Inspector
U.S. MARSHALS
03.2014 - 10.2019
Supervisor Operations Division
United States Marshals Service
01.2013 - 03.2014
Senior Inspector Deputy United States Marshal
United States Marshals Service
12.1997 - 01.2022
Bachelor of Science - Criminal Justice
San Diego State University
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