Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dwayne Estrada

Selmer,TN

Summary

Adept at streamlining inventory processes and enhancing customer satisfaction, I leveraged skills in stock rotation and teamwork to exceed stocking goals by 20% at Walmart. My quick learning ability and dedication to maintaining safety standards contributed to a positive work environment, setting a benchmark for efficiency and collaborative success.

Overview

5
5
years of professional experience

Work History

Overnight Stocker

Walmart
03.2021 - Current
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
  • Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
  • Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
  • Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
  • Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
  • Contributed to loss prevention efforts by monitoring stock levels, identifying discrepancies, and reporting concerns to management.
  • Expedited store opening preparation, completing all assigned tasks before business hours commenced each morning.
  • Increased employee productivity with clear communication of expectations and priorities during overnight shifts.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked shelves to match planogram images and instructions.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Staff Member

McDonald's
04.2020 - 03.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
  • Participated in team-building activities to foster teamwork and collaboration.
  • Established and maintained strong relationships with colleagues through regular meetings and communication.

Education

High School Diploma -

Mcnairy Central High School
Selmer, TN
05.2020

Skills

  • Stocking shelves
  • Stock Rotation
  • Pallet Jack Operation
  • Product restocking
  • Heavy Lifting
  • Maintaining safety
  • Stock replenishment
  • Label Reading
  • Handheld Scanner Use
  • Stockroom Maintenance
  • Efficient Movement
  • Shelf Organization
  • Equipment monitoring
  • Safety awareness
  • Moving merchandise
  • Unloading trucks
  • Cleaning
  • Loading and unloading
  • Workplace Cleanliness
  • Product Inspection
  • Product Merchandising
  • Shipping and receiving
  • Stocking products
  • Moving boxes
  • Shipment unloading
  • Unloading merchandise
  • Barcode scanning
  • Damage control
  • Cardboard compacting
  • Quick Learner
  • Pallet building
  • Attention to Detail
  • Teamwork and Collaboration
  • Merchandise Stocking
  • Pallet arrangement

Accomplishments

Working as an overnight stocker at Walmart I’ve expanded what I can do and learned. I am certified with a walker stacker and electric jack currently working on getting my forklift certification. I effectively communicate with my team not just being friendly but managing the area I work in and providing assistance whenever I can. Coming in early, staying late and taking short lunches so I can make sure everything will be accomplished when I leave. I am a quick learner I don’t like taking shortcuts but I like to improve and streamline the process of what can be done.

Timeline

Overnight Stocker

Walmart
03.2021 - Current

Staff Member

McDonald's
04.2020 - 03.2021

High School Diploma -

Mcnairy Central High School
Dwayne Estrada