Dwayne Grant
Brooklyn,NY
Summary
To obtain over 15 years of experience seeking an Inventory Specialist position within customer service, relationship building, and resolving client problems. Effective management, organizational, budgeting, and planning skills. Skilled in critical thinking, leadership, and interpersonal communication, with a strong track record of maintaining client satisfaction
Overview
13
13
years of professional experience
Work History
Courier/Operations Associate
DHL Express
08.2022 - 11.2025
- Built and maintained relationships with major clients and key personnel within customer companies.
- Loaded delivery trucks with packages and ensured accurate distribution.
- Delivered packages to customers throughout the District of Manhattan.
- Performed package pickups and managed timely route completion.
- Conducted letter sorting for international distribution to various countries.
- Packed cargo containers for nightly aircraft departures.
- Searched and inspected packages to ensure compliance with safety regulations and to prevent shipment of hazardous or flammable materials.
- Worked in coordination with TSA to maintain aviation security standards.
Inventory Specialist/Car Porter
Brooklyn Chrysler Dodge Jeep Ram
Brooklyn, NY
02.2020 - 05.2022
- Provided exceptional customer service to dealership clients, ensuring a positive and professional experience.
- Built strong relationships with customers and assisted with inquiries regarding vehicles and services.
- Manged inbound and outbound vehicle logistics, including inventory organization and preparation for customer delivery.
- Supported sales and service teams with administrative and operational tasks.
- Maintained accurate documentation and ensured compliance with dealership standards.
- Verified VINs ,titles, and registration documents for compliance and accuracy.
Print & Marketing Consultant
Staples
01.2016 - 02.2020
- Deliver exceptional customer service by efficiently addressing and resolving client inquiries and concerns.
- Cultivate and sustain relationships with major clients and key personnel within client organizations.
- Handle financial transactions by adhering to company policies on payments, exchanges, returns, and security practices.
- Provide quotes and explain pricing
- Ability to Multitask under pressure
Commercial Cleaner
Servpro
01.2014 - 01.2016
- Executed comprehensive restoration procedures following severe disasters, ensuring residential and commercial properties were returned to optimal condition.
- Delivered specialized deep cleaning services, including odor and mold removal, as well as carpet and upholstery maintenance.
Inventory Specialist
Merola Tiles
01.2013 - 01.2014
- Trained employees in operational standards, enhancing team efficiency and adherence to company protocols.
- Managed inventory processes, including processing deliveries, organizing stock, and accounting for surplus, returns, and damages.
Education
Bachelor of Science -
Medgar Evers College
Brooklyn, NY04-2020
High School Diploma -
Olympus Academy
06-2013
Skills
- Microsoft Word, Excel, PowerPoint
- AS400
- Photoshop Elements
- Excellent Interpersonal Skills
- Customer Service & Client Relations
- Written and Verbal Communication
- Networking
- Leadership & Teamwork
- Organizational & Budgeting Skills
- Planning & Time Management
- Critical Thinking & Problem Solving
- Flexibility & Motivation
Timeline
Courier/Operations Associate
DHL Express
08.2022 - 11.2025
Inventory Specialist/Car Porter
Brooklyn Chrysler Dodge Jeep Ram
02.2020 - 05.2022
Print & Marketing Consultant
Staples
01.2016 - 02.2020
Commercial Cleaner
Servpro
01.2014 - 01.2016
Inventory Specialist
Merola Tiles
01.2013 - 01.2014
Bachelor of Science -
Medgar Evers College
High School Diploma -
Olympus Academy