Dwayne Hagler II
League City
Summary
Dynamic Tax Preparer with a proven track record excelling in income tax preparation and client relations. Recognized for enhancing client satisfaction through meticulous document preparation and exceptional organization skills, ensuring accurate and timely filings while maintaining confidentiality and trust.
Maintenance professional prepared to contribute effectively to maintenance operations. Proven ability to handle various maintenance tasks and ensure smooth functionality of equipment. Focuses on team collaboration and achieving results while adapting to changing needs. Skilled in troubleshooting, preventive maintenance, and safety protocols.
Overview
7
7
years of professional experience
Work History
Tax Preparer
LTD Tax Services & Business Solutions LLC
01.2022 - 08.2025
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Assessed client tax situations to determine best filing options.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
Maintenance Assistant
Steel Insulated Group
03.2018 - 11.2021
- Maintained safety conditions and standards in facility.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
- Replaced worn or damaged parts to restore equipment functionality.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Circulated throughout facility weekly to identify light bulbs in need of replacement.
- Maintained a well-organized inventory of spare parts, streamlining the repair process for quicker turnaround times.
Project Manager
Prestige Home Improvement
03.2018 - 01.2021
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Education
No Degree - Business Administration And Management
Sam Houston State University
Huntsville, TXGeneral Studies
Clear Brook High School
Friendswood, TX06-2011
Skills
- Organization skills
- Cleaning and sanitizing
- Equipment maintenance and repair
- Power tools proficiency
- Preventive Maintenance
- Safety protocols
- Landscaping
- Equipment troubleshooting
- Safety monitoring
- Mechanical aptitude
- Field maintenance
- Critical thinking
- Document preparation
- Bookkeeping
- Client communication
- Data inputting
Timeline
Tax Preparer
LTD Tax Services & Business Solutions LLC
01.2022 - 08.2025
Maintenance Assistant
Steel Insulated Group
03.2018 - 11.2021
Project Manager
Prestige Home Improvement
03.2018 - 01.2021
No Degree - Business Administration And Management
Sam Houston State University
General Studies
Clear Brook High School
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