Dwayne Howard
Atlanta,GA
Summary
Experienced leader, organizer, and detail-oriented professional with a strong track record of success. Skilled in managing complex projects, optimizing processes, and inspiring teams to surpass goals. I consistently achieve top-notch results through strategic planning, effective communication, and a dedication to excellence.
Overview
20
20
years of professional experience
Work History
Elderly Caretaker
Private Care
05.2024 - Current
- Assisted clients with daily living tasks, maintaining their dignity and independence while ensuring their comfort and wellbeing.
- Prepared nutritious meals tailored to specific dietary requirements while accommodating personal preferences, supporting optimal health outcomes for clients with various medical conditions.
- Established strong bonds with clients' families using empathetic communication strategies.
- Facilitated trust building by consistently demonstrating respect for personal boundaries.
- Collaborated with healthcare professionals to develop comprehensive care plans that addressed the specific needs of each client.
Supervisor of Operations
My House Restaurant & Grill
08.2018 - 10.2019
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Lead Warehouse Associate
Town&Country ABC Supply Company
01.2017 - 03.2018
- Maintained a clean and organized work environment, adhering to 5S principles for optimal workplace conditions.
- Reduced turnaround time for customer orders through effective prioritization and delegating tasks to team members.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Followed orders precisely for correct items, sizes and quantities.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Head Prep Cook
Tijuana Flats
01.2015 - 02.2017
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased overall customer satisfaction by consistently producing high-quality meals that met or exceeded expectations.
- Ensured consistent quality of dishes by adhering to standardized recipes and presentation guidelines.
- Managed food storage areas properly to maintain freshness and prevent cross-contamination between raw and cooked items.
- Reduced order preparation time by prepping ingredients ahead of busy shifts, ensuring timely service for customers.
- Monitored portion control during meal preparation to ensure consistency across all servings while reducing waste.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Food Prep Cooking Assistant
Ryan’s
01.2013 - 11.2015
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
Production Machine Operator
McEntire Produce Company
01.2011 - 01.2013
- Complied with company and OSHA safety rules and regulations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
Customer Service/Cashier
Wendy’s/Pilot Travel Center
01.2005 - 05.2010
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Education
High School Diploma - G.E.D
Richland County adult education
Columbia, SC04.2009
Skills
- Shift Management - Experienced
- English - Expert
- Food Production - Expert
- Analysis Skills - Expert
- Leadership - Expert
- Conflict Resolution - Expert
- Restaurant experience - Experienced
- Management - Skillful
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Love yourself enough to allow prosperity to flow through you and positive energy to come from you... #WalkInFaith
Dwayne Howard
Timeline
Elderly Caretaker
Private Care
05.2024 - Current
Supervisor of Operations
My House Restaurant & Grill
08.2018 - 10.2019
Lead Warehouse Associate
Town&Country ABC Supply Company
01.2017 - 03.2018
Head Prep Cook
Tijuana Flats
01.2015 - 02.2017
Food Prep Cooking Assistant
Ryan’s
01.2013 - 11.2015
Production Machine Operator
McEntire Produce Company
01.2011 - 01.2013
Customer Service/Cashier
Wendy’s/Pilot Travel Center
01.2005 - 05.2010
High School Diploma - G.E.D
Richland County adult education
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