Dwayne Martin
Carson,CA
Summary
Proficient digital communication systems technician with demonstrated strengths in oral and written communication, interpersonal relations and product testing gained during 22-year career. Enthusiastic about working with engineers to design, test and improve plans. Looking for chance to apply expertise to new role with progressive organization
Overview
19
19
years of professional experience
Work History
Digital Communication Systems Technician
County Of Los Angeles - Internal Services Departme
01.2010 - Current
- Installed,configured, and maintained communication systems including Pbx, switches, routers and cloud based platforms
- Collaborated with cross-functional teams to ensure seamless integration of new systems into existing infrastructure.
- Accessed electronic customer ticket system for tracking incidents, work orders and projects related tickets.
- Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
- Conferred with engineers and designers to investigate and solve failure issues.
Digital Communications Equipment Installer
County Of Los Angeles - Internal Services Departme
01.2005 - 12.2010
- Installed and configured digital communication equipment including PBXs, gateways, and switches
- Tested and troubleshot equipment to identify and resolve any issue with equipment
- Expanded technical knowledge through continuous professional development, staying current with industry trends and advancements in technology.
- Enhanced equipment performance by conducting thorough installations and calibrations.
- Achieved consistently positive feedback from clients for exemplary workmanship and attention to detail in equipment installations.
Education
ICND1 & ICND2 - Computer Networking
Cisco Networks
Los Angeles, CA04.2016
Associate of Science - Electrical Engineering Technology
Southern University And A & M College
Baton Rouge, LA12.1999
Skills
- Network Troubleshooting
- Remote Support
- Help Desk Support
- Hardware Installation
- Network Administration
- Troubleshooting skills
Timeline
Digital Communication Systems Technician
County Of Los Angeles - Internal Services Departme
01.2010 - Current
Digital Communications Equipment Installer
County Of Los Angeles - Internal Services Departme
01.2005 - 12.2010
ICND1 & ICND2 - Computer Networking
Cisco Networks
Associate of Science - Electrical Engineering Technology
Southern University And A & M College
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