Dwayne May
Avon
Summary
Dynamic professional with extensive experience in law enforcement at the Indianapolis Metropolitan Police Department. Proven track record in conflict resolution and exceptional customer service. Experienced in maintaining public safety and enforcing laws. Utilizes conflict resolution and situational awareness to handle diverse, dynamic and stressful situations.
Skilled in property inspections and staff management, consistently enhancing operational efficiency and tenant satisfaction. Adept at fostering strong relationships and ensuring compliance with regulations.
Experienced with strategic planning, financial management, and team leadership. Utilizes innovative approaches to streamline operations and drive growth. Track record of building strong relationships with stakeholders to ensure business success.
Overview
29
29
years of professional experience
Work History
Police Officer, Uniformed Road Patrol
Indianapolis Metropolitan Police Department
10.1996 - Current
- Efficiently resolved conflicts between citizens through mediation, helping to prevent escalation into more serious incidents.
- Conducted thorough investigations into reported incidents, gathering evidence and interviewing witnesses to support case resolution.
- Maintained accurate records of daily activities and completed detailed reports on arrests, incidents, and other law enforcement actions.
- Collaborated with other first responders during emergency situations, sharing information and resources to ensure public safety.
- Trained new officers in our field training program. Responsibilities were looking over reports, keeping new officers safe and training them in the proper techniques used by our department.
- Became a UAV Pilot in 2024 and fly drones for the department. Responsibilities were to overwatch situations, look for suspects or missing individuals.
Business Owner
Dkm Construction
05.2000 - 09.2011
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Business was established to take care of foreclosed homes all over the state of Indiana for all major mortgage companies.
- Had three different offices in the state, one in northern Indiana, one in centeral Indiana and on in southern Indiana.
Real Estate Agent
Vital Equity LLC
05.2013 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Property Manager/Small Business Owner
Bedrock Property Managment LLP
10.2017 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Education
Associate of Science - Legal Assisant
Vincennes University
Vincennes, INBachelor of Arts - Criminal Justice
IUPUI
Indianapolis, INSkills
- Staff management
- Exceptional oral and written communication skills
- Patience and empathy
- Community engagement
- Radio communication
- Customer service-focused
- Driven and determined
- Work Planning and Prioritization
- Business planning
- Employee training
Timeline
Property Manager/Small Business Owner
Bedrock Property Managment LLP
10.2017 - Current
Real Estate Agent
Vital Equity LLC
05.2013 - Current
Business Owner
Dkm Construction
05.2000 - 09.2011
Police Officer, Uniformed Road Patrol
Indianapolis Metropolitan Police Department
10.1996 - Current
Associate of Science - Legal Assisant
Vincennes University
Bachelor of Arts - Criminal Justice
IUPUI
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