Dwayne Rose
Lynbrook,NY
Summary
Team-minded Mailroom Supervisor with an established record of finding the most cost-effective solutions to problems. A highly responsive individual with 17 years of experience working in busy mailroom settings. Offering exemplary relationship building, communication and writing skills. Experienced with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Enthusiastic professional with talents in ordering mailroom supplies and ensuring that mail is delivered on time. Proficient in collating, bundling and transferring mail for delivery. Reliable Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Mailroom Supervisor
Total Personal Services Administrative Group LLC
05.2006 - Current
- Ensured that incoming mail was promptly distributed to correct individuals and departments
- Identified major problems when mailroom equipment malfunctioned and contacted Tech support for assistance
- Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks
- Coordinated mailroom team's workflow, delegating tasks to all employees
- Managed entire mail drop-off and pickup process
- Weighed letters and packages and calculated costs based on classification, weight and destination
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release
- Used automated mail processing equipment to sort and collate mail
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Increased customer satisfaction by resolving Imaging and client issues
- Maintained excellent attendance record, consistently arriving to work on time
- Checked output images for proper sizing, resolution and proportion requirements to meet quality standards
- Analyzed documents to produce appropriate shades and best resolution in scanned reproductions
- Scanned and securely shipped hard copy reproduction to clients and stored soft copy on secure server for future retrieval
- Inputted settings onto scanner computer screen by manipulating mouse or typing from keyboard
- Performed routine scanner maintenance and daily cleaning to optimize image quality
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files
- Created reports, correspondence and spreadsheets with Microsoft Office programs
- Processed correspondence, including post office pick-ups, sorting and distribution to appropriate parties
- Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies
- Oversaw all aspects of file room operations and streamlined workflows to promote quicker turnaround
Personal Trainer
Crunch Fitness
01.2021 - Current
- Managed over 10 clients per day during part-time hours
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Designed specific workout systems for individual clients based on performance ability.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Motivated participants through one-on-one instruction and positive feedback.
- Adapted classes to meet needs of participants with varying fitness levels.
- Used music to motivate and energize classes.
Education
MBA - Health Administration
Keller School of Management - Devry
Online12.2010
Bachelor of Science - Interdisciplinary Studies
University of South Carolina Upstate
Spartanburg, SC06.2004
Skills
- Verbal and written communication
- Great working in team atmosphere
- Handling and Sorting Mail
- Supply Ordering
- Youth Athletic Training
- Group and Individual Instruction
- Current Fitness Trends Knowledge
- Strength and Conditioning
Certification
- CPT - Certified Personal Trainer AFAA 2018
- CGFI - Certified Group Fitness Instructor
- CPR & AED Certified
Timeline
Personal Trainer
Crunch Fitness
01.2021 - Current
Mailroom Supervisor
Total Personal Services Administrative Group LLC
05.2006 - Current
MBA - Health Administration
Keller School of Management - Devry
Bachelor of Science - Interdisciplinary Studies
University of South Carolina Upstate
- CPT - Certified Personal Trainer AFAA 2018
- CGFI - Certified Group Fitness Instructor
- CPR & AED Certified
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