Dwayne Smith
Hollywood,FL
Summary
I am a skilled and experienced Patient Coordinator with a strong background in medical billing. I have 10 years of experience in a hospital setting. With my past experience I was responsible for ensuring the smooth and efficient flow of patient care by effectively managing administrative tasks, facilitating communication between healthcare professionals, patients, and insurance companies, and overseeing the billing process.
Overview
14
14
years of professional experience
Work History
Coordinator of Benefits Analyst
Clear Springs Healthcare
12.2024 - 01.2025
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Determine Primary vs. Secondary Health insurance Coverage
- Monitor and flag discrepancies or outdated information.
- Coordinate Claims Between Insurers
- Ensure COB processes comply with state, federal (e.g., HIPAA), and plan regulations.
Patient Coordinator
Weill Cornell Medical Center
07.2016 - 12.2021
- Implement and maintain a streamlined appointment scheduling system to ensure efficient patient flow and minimize wait times.
- Coordinate with other departments to ensure seamless patient care and follow-up.
- Coordinate with medical staff to ensure accurate and timely scheduling of patient appointments based on availability and medical need.
- Manage patient records and ensure accuracy and confidentiality.
- Provide training and guidance to new patient coordinators to ensure they are equipped with the necessary skills and knowledge to effectively perform their job duties.
- Facilitate effective communication between patients, medical staff, and other departments to ensure a smooth patient experience.
- Conduct regular audits of patient records to ensure compliance with regulations and maintain data integrity.
Medical Biller
South Nassau Communities Hospital
01.2011 - 07.2016
- Identify and resolve any billing discrepancies or issues to ensure accurate and timely payment.
- Collaborate with medical coders to ensure accurate and complete medical records for billing purposes.
- Develop and maintain relationships with insurance providers to negotiate favorable reimbursement rates for medical services.
- Review medical records and patient information to identify and resolve any coding errors or discrepancies that may affect billing accuracy.
- Analyze and interpret insurance policies and contracts to ensure accurate billing and reimbursement.
- Maximize revenue by identifying opportunities for additional billable services and implementing strategies to capture and bill for those services accurately.
- Maintain up-to-date knowledge of medical billing regulations and compliance requirements.
Education
Bachelor of Science - Audio Engineer
SAE
New York, NY04-2020
Skills
- Medical Billing
- Insurance management
- Healthcare coordination expertise
- Effective patient scheduling
- Mentorship and support
Timeline
Coordinator of Benefits Analyst
Clear Springs Healthcare
12.2024 - 01.2025
Patient Coordinator
Weill Cornell Medical Center
07.2016 - 12.2021
Medical Biller
South Nassau Communities Hospital
01.2011 - 07.2016
Bachelor of Science - Audio Engineer
SAE
Similar Profiles
Audrey LopezAudrey Lopez
Silverados Dance Team Officer at Clear Springs High SchoolSilverados Dance Team Officer at Clear Springs High School
Cyrus ParkCyrus Park
Busser at Clear Springs RestaurantBusser at Clear Springs Restaurant
Addyson VargasAddyson Vargas
Server at Clear Springs RestaurantServer at Clear Springs Restaurant
Justin CopelandJustin Copeland
Interventional Radiologic Technologist at AscensionInterventional Radiologic Technologist at Ascension
Jessica JosephJessica Joseph
SPI Physics at ARDMSSPI Physics at ARDMS