Dwayne Stanley
Tukwila
Summary
Dynamic Certified Pest Control Technician with Axiom Eco Pest Control, skilled in integrated pest management and exceptional customer service. Proven track record of enhancing client satisfaction through effective problem-solving and strong relationship-building. Adaptable and dependable, with expertise in pesticide application and a commitment to safety protocols.
Overview
31
31
years of professional experience
Work History
Certified Pest Control Technician
Axiom Eco Pest Control
01.2025 - 03.2025
- Improved customer satisfaction by promptly addressing and resolving pest control issues.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
- Collaborated closely with clients to develop long-term integrated pest management solutions that addressed both immediate issues and future prevention measures.
- Strengthened team collaboration by actively participating in staff meetings and sharing insights about effective pest management strategies.
Certified Pest Control Technician
Alta Pest Control
09.2024 - 11.2024
- Improved customer satisfaction by promptly addressing and resolving pest control issues.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
Inventy Control Auditor
Quantum Services Group
06.2024 - 08.2024
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Delivery Driver
Amazon
10.2023 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
City Carrier Assistant
USPS
07.2022 - 02.2023
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Planned and cased mail in sequence of delivery for designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
- Navigated diverse weather conditions while carrying out deliveries on foot or via vehicle, maintaining professionalism at all times.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Performed routine maintenance checks on postal vehicles, reporting any issues or malfunctions for timely repair.
- Managed high-volume mail deliveries during peak seasons, ensuring timely and accurate distribution to customers.
- Streamlined route planning by utilizing GPS devices and mapping tools for efficient navigation.
Assistant Managar
Jacksons Food Stores Corporate Office
11.2019 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
Armed Security Contractor
DHS-TSA
01.2004 - 03.2011
- Ensured operational readiness through regular maintenance checks on security equipment such as cameras, alarms, and access control systems.
- Provided a secure environment for clients and staff by performing regular perimeter checks and monitoring surveillance systems.
- Increased overall safety by identifying potential vulnerabilities in existing security measures and recommending improvements.
- Ensured compliance with all relevant federal, state, and local security regulations by staying up-to-date on industry best practices and maintaining proper certifications.
- Developed strong relationships with clients by providing professional customer service while addressing their security concerns promptly.
- Prevented unauthorized access to facilities by enforcing strict identification verification processes and entry protocols.
- Maintained detailed records of incidents and daily activities for accurate reporting and analysis purposes.
- Conducted thorough searches of vehicles, bags, and persons entering the premises to ensure no contraband or prohibited items were present.
- Maintained a high level of physical fitness and tactical readiness through regular training and skill development exercises.
- Managed access control points efficiently, directing authorized personnel to appropriate areas while deterring any unauthorized individuals from entry.
- Responded effectively to medical emergencies, providing first aid assistance and coordinating with emergency services when necessary.
- Assisted in the planning and execution of special events requiring heightened security measures, ensuring seamless coordination between all involved parties.
- Reduced response time for potential threats by maintaining constant communication with fellow security personnel.
- Demonstrated excellent judgment under pressure during crisis situations, effectively mitigating risks to personnel and property.
- Collaborated with local law enforcement agencies in case of emergencies or escalated security situations, ensuring swift resolution.
- Aided in securing sensitive information by adhering to strict confidentiality policies and safeguarding classified documents properly stored within secured facilities.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
Military Police Corrections
US Army
01.1994 - 07.2003
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Assisted in the development of improved standard operating procedures for Military Police operations through regular review of current practices.
- Ensured public safety during large-scale events by coordinating crowd control measures and monitoring potential threats.
- Actively participated in ongoing professional development opportunities to stay current on best practices within the field of law enforcement.
- Assisted in the planning and execution of security measures for high-stakes military exercises, ensuring the safety of all personnel involved.
- Improved base safety by enforcing strict adherence to military regulations and protocols.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Enhanced security by conducting thorough patrols and inspections of military facilities.
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Assisted in maintaining order during emergency situations, ensuring rapid response and efficient evacuation procedures.
- Collaborated with intelligence personnel to analyze potential threats, informing strategic decision-making processes.
- Demonstrated cultural sensitivity while interacting with diverse populations both on-base and within surrounding communities.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Documented and organized security information accurately and efficiently.
- Created and implemented security protocols and procedures to safeguard personnel and property.
- Conducted searches of individuals, vehicles and premises.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
Education
High School Diploma -
Morrow Senior High
Morrow, GASpecialized Training Military - Military Science
AIT Military School
Fort Leonard Wood, MO05-1994
Skills
- Rodent control
- Sanitation practices
- Structural repair
- Chemical safety
- Integrated pest management
- Hazardous material handling
- Bed bug extermination
- Fumigation techniques
- Pest prevention strategies
- Insect identification
- Pesticide application
- Dependable and reliable
- Equipment and tools
- Creative problem solving
- Clean driving record
- Pest management techniques
- Safety precautions and procedures
- Adaptable
- Chemicals handling
- Data entry
- Safety protocols
- Job site preparation
- Communicative and articulate
- Chemical handling
- Appointment scheduling
- Chemical storage
Timeline
Certified Pest Control Technician
Axiom Eco Pest Control
01.2025 - 03.2025
Certified Pest Control Technician
Alta Pest Control
09.2024 - 11.2024
Inventy Control Auditor
Quantum Services Group
06.2024 - 08.2024
Delivery Driver
Amazon
10.2023 - 08.2024
City Carrier Assistant
USPS
07.2022 - 02.2023
Assistant Managar
Jacksons Food Stores Corporate Office
11.2019 - 06.2022
Armed Security Contractor
DHS-TSA
01.2004 - 03.2011
Military Police Corrections
US Army
01.1994 - 07.2003
High School Diploma -
Morrow Senior High
Specialized Training Military - Military Science
AIT Military School
Similar Profiles
Andrew PedersenAndrew Pedersen
Customer Service Representative at Axiom Eco Pest ControlCustomer Service Representative at Axiom Eco Pest Control
Calvin FriendCalvin Friend
Branch Manager at Axiom Eco-Pest ControlBranch Manager at Axiom Eco-Pest Control
Paola Anais Murrieta B.Paola Anais Murrieta B.
Administrative Assistant at Eco Fusion Pest ControlAdministrative Assistant at Eco Fusion Pest Control