Dwayne Sterling Jr
US
Summary
Dedicated and compassionate HVAC graduate from lincoln Technical institute with hands on training in installation, maintenance, and repair of residential and commercial HVAC systems. Im looking to build handa on experience. I already have the fundamentals, so wont be lost. But I am still coachable and i respect how things are done in the field. Im serious about HVAC and im ready to work. I'd appreciate the opportunity to prove myself more.
Overview
2025
2025
years of professional experience
Work History
Package Handler
FedEx
Newark, NJ
- Consistently recognized by senior management for demonstrable improvements in package accuracy and processing times across.
- Aligned shipping schedules.
- Operated barcode scanners.
- Decreased package damage by [Percentage].
- Adapted quickly to new shipping technologies.
- Handled special-order and oversized products.
- Ensured items reached appropriate destinations.
Front Desk Associate
Red Carpet Inn Edison NJ
Edison, NJ
08.2023 - 09.2024
- Executed average of [Number] prompt wake-up calls each morning.
- Ensured transaction security by comparing payment cards to identification.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Improved customer retention by using quick response and dynamic service skills to build relationships with patrons.
- Was in charge of answering a multi-line phone system, responding to inquiries, and transferring calls to the appropriate departments and personnel.
- Was in charge of collecting deposits, fees, and payments, as well as processing all financial data and providing customers with receipts and change.
Caregiver Assistant
Irvington, NJ
08.2023 - 07.2024
- Prepared Meals
- Organized Creative Activities
- Engaged In Play With Children
- Cleaned Up Play Area
- Ensured Child Safety
Education
High School - undefined
Irvington High School
Irvington, NJ01.2024
Universal Certification - HVAC Technician
Lincoln Technical Institute
Union, NJ01.2025
Skills
- HVAC Installation, Maintenance, and repair
- Ductwork fabrication and installation
- soldering and brazing techniques
- Refrigeration and cooling system diagnostics
- Equipment testing and troubleshooting
- safety compliance and OSHA awareness
- EPA UNIVERSAL/MAUAL J CERTIFICATIONS
- Team building: capabilities that help leaders form interactive, supportive, and high-functioning teams
- Relationship development: the ability to establish and maintain healthy relationships with others
- Cashiering: customer service, sales, retail, attention to detail, flexibility, friendliness, communication, basic math, and commitment
- Communication: the abilities used to exchange information, such as ideas, feelings, or updates
- Retail: Customer Service Great retail employees know that communication is about more than just verbal exchanges
- Communication skills: Effective oral and written communication skills
- Problem solving: the ability to identify the source of a problem and find a solution using facts, data, and knowledge
- Can-do attitude: A positive attitude and a willingness to do what it takes
Timeline
Front Desk Associate
Red Carpet Inn Edison NJ
08.2023 - 09.2024
Caregiver Assistant
08.2023 - 07.2024
High School - undefined
Irvington High School
Universal Certification - HVAC Technician
Lincoln Technical Institute
Package Handler
FedEx