Dwayne Wall
Burlington,NC
Summary
Highly skilled technical professional with a proven track record of success, including professional licenses in refrigerant, HVAC/R. Proficient in low and high voltage electrical installation and service, specializing in customized systems such as boilers, chillers, furnaces, condensers, air-handlers, heat pumps, water heaters, plumbing, and pipe fitting, as well as gas heat and electric systems. Dynamic individual with extensive hands-on experience in heating and air condition and trouble shooting, adept at navigating challenges with ease. Known for exceptional problem-solving abilities and a proactive approach to tackling new tasks. Recognized for adaptability, creativity, and a results-oriented mindset. Committed to making meaningful contributions.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Engineer HVAC and Refrigeration Technician and Boiler and Chiller
Duke Raleigh Hospital
05.2019 - Current
- I use BAS to operate and monitor chillers and boilers and cooling towers as well as air handlers and vac boxes and hot water valve
- Use time management system to track time and create and close work orders
- I work on & off site building as well
- I also repair refrigerators
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Maintained safety standards by using appropriate protective gear and adhering to best practices.
- Streamlined work processes by maintaining accurate records of completed tasks, service schedules, and parts inventory.
- Ensured safety compliance by following industry standards, guidelines, and regulations when installing or repairing refrigeration systems.
- Performed predictive, preventive, and corrective maintenance on diverse systems.
- Read and interpreted blueprints to understand different models.
- Upheld a clean and organized working environment by maintaining tools, equipment, and workspaces in excellent condition for optimal performance and safety.
Building Maintenance and Chillers and Pumps and Lights
C&W Services Facilities
07.2018 - 01.2019
- Tracer Summit and Web control for 5 buildings
- Refrigeration and plumbing vac boxes and air handlers
HVAC AND REFRIGERATION
FSI Mechanical
09.2014 - 07.2018
- Commercial refrigeration and HVAC
- ICE Machine and water source systems
- Replacements RTU
- Troubleshooting, smoke detectors and economizers
- Troubleshoot heat pump RTU 's and electrical shorts
- Compressor replacement, fan motors and heat exchangers
- Vav boxes and control thermostats, replace actuators
Residential Refrigeration Technician
Sears Holdings
02.2008 - 08.2014
- Repair refrigerator, freezer, Ice machines window units and HVAC system
- Excellent sales and customer communication
- This job mainly deals with appliance repair in the home and sales of contracts and add on work
- Sometimes commercial repairs on bigger freezer and fridges
Service Technician Supervisor
Mendenhall Mechanical Services
09.2006 - 11.2008
- Company Overview: Industrial/ Commercial/ Residential
- Assigned with a crew of mechanical HVAC engineers in order to perform industrial, commercial, & residential troubleshooting, installation & repair
- Supervised & Directed personnel with startup of commercial/industrial & residential equipment
- Service a wide variety of HVAC equipment to include; oil fired boilers/furnaces, exhaust vent-piping, heat pumps etc
- Industrial/ Commercial/ Residential
Lead Service Technician
ACME PLUMBING/HEATING
03.1998 - 09.2006
- Company Overview: Commercial/ Residential
- Assigned with a crew of mechanical HVAC engineers in order to perform industrial, commercial, & residential troubleshooting, installation & repair
- Supervised & Directed personnel with startup of commercial/industrial & residential equipment
- Service a wide variety of HVAC equipment to include; oil fired boilers/furnaces, exhaust vent-piping, heat pumps etc
- Commercial/ Residential
Service Technician
Lee Air Conditioners Inc.
10.1992 - 03.1998
- Company Overview: Commercial/ Residential
- Assigned with a crew of mechanical HVAC engineers in order to perform industrial, commercial, & residential troubleshooting, installation & repair
- Supervised & Directed personnel with startup of commercial/industrial & residential equipment
- Service a wide variety of HVAC equipment to include; oil fired boilers/furnaces, exhaust vent-piping, heat pumps etc
- Commercial/ Residential
Education
CFC Certification -
Ferris State
Durham, NC09.1993
Certification/License -
UTI Technical Trade School
Houston, TX09.1992
Certificate - Heat Pump/Electrical Troubleshooting
Montgomery Community College
Troy, NC02.1996
High School Diploma -
Chapel Hill High School
Chapel Hill, NC06.1991
Skills
- Polished Customer Service Skills
- Ability to budget and plan long term and short term maintenance outages and operations
- Experienced Supervisor
- Residential/Commercial HVAC/R
- Equipment Knowledge: Boilers, Furnaces, Chillers
- Residential and Commercial Systems
- Forensic diagnostic troubleshooting procedures
- Heat Load calculations
- Installation and Calibration
- Troubleshooting pneumatic controls
- Tracker system
- Maintenance Service Request Management
- Problem Solving
Equipment Knowledge
- Residential and Commercial Systems - Boilers, Furnaces (Oil/Gas) Chiller
- Installation of HVAC systems
- Troubleshooting pneumatic controls and Tracker system
- BAS computer system
Certification
- UTI Technical Trade School Certification/License Houston, TX
- Ferris State CFC Certification Durham NC
- Montgomery Community College Certificate
- Heat Pump/Electrical Troubleshooting Troy NC
Timeline
Engineer HVAC and Refrigeration Technician and Boiler and Chiller
Duke Raleigh Hospital
05.2019 - Current
Building Maintenance and Chillers and Pumps and Lights
C&W Services Facilities
07.2018 - 01.2019
HVAC AND REFRIGERATION
FSI Mechanical
09.2014 - 07.2018
Residential Refrigeration Technician
Sears Holdings
02.2008 - 08.2014
Service Technician Supervisor
Mendenhall Mechanical Services
09.2006 - 11.2008
Lead Service Technician
ACME PLUMBING/HEATING
03.1998 - 09.2006
Service Technician
Lee Air Conditioners Inc.
10.1992 - 03.1998
CFC Certification -
Ferris State
Certification/License -
UTI Technical Trade School
Certificate - Heat Pump/Electrical Troubleshooting
Montgomery Community College
High School Diploma -
Chapel Hill High School
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