Dwayne Viers
FORNEY
Summary
Strategic Technology Leader and CMMC Lead with 8 years of U.S. military service enhancing resilience across technical infrastructures. Focused on building high-performing global teams and ensuring Trustworthy AI through alignment with NIST AI RMF, NIST CSF, and CMMC 2.0 standards. Expertise includes Managed SOC Operations, AI Workforce Automation, and Technical Instruction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Adjunct Cybersecurity Instructor
Applied Technology Academy (ATA)
04.2026 - Current
- Facilitated intensive certification preparation courses for CompTIA Security+, CySA+, SecurityX (CASP+), and SecAI, enabling students to master enterprise security principles effectively.
- Translated complex technical domains—including threat intelligence, incident response, and AI lifecycle security—into actionable learning objectives that enhanced student understanding and application.
- Developed engaging curriculum aligned with industry standards and student needs.
- Facilitated hands-on workshops to enhance practical skills and knowledge retention.
- Collaborated with faculty to design assessment tools for evaluating student performance.
Adjunct Cybersecurity Instructor
Cyber Boss Consulting
07.2025 - Current
- Delivered training programs for CompTIA Security+ and SecAI, emphasizing foundational security principles and integration of AI-driven security frameworks.
- Facilitated hands-on training sessions for students in applied technology.
- Developed curriculum materials for technology courses and workshops.
- Evaluated student progress through assessments and feedback sessions.
Security Manager
Starks Technology Services
01.2022 - Current
- Managed SOC Operations: Direct Managed SOC operations, overseeing 24/7 monitoring, alert triage, and threat hunting workflows to ensure continuous protection.
- Managed and optimized high-performance security stack, including Microsoft Entra ID, CyberArk, Zscaler, Splunk, Guardz, SentinelOne, Huntress, and Kaseya, ensuring effective threat mitigation.
- Led CMMC compliance initiatives, architecting and enforcing adherence to CMMC 2.0 and NIST SP 800-171 standards, ensuring readiness for audits.
- NIST AI Framework & Governance: Lead the implementation of the NIST AI RMF and establish AI Governance policies to ensure ethical deployment and Trustworthy AI alignment.
- Spearheaded AI workforce automation initiatives to streamline security operations and enhance incident response times.
Director of Program Support
PDI Technologies
03.2018 - 01.2024
- Tiered Support Leadership: Managed global Tier 1, 2, and 3 support operations for enterprise Payment and Loyalty SaaS solutions, ensuring high-availability for mission-critical fintech infrastructure.
- Salesforce Ecosystem Optimization: Engineered a comprehensive Service Cloud overhaul, achieving a 25% reduction in MTTR and a 15% increase in CSAT scores.
- Cross-Functional Collaboration: Collaborated with Success Managers and Development teams to resolve top-tier support tickets, enhancing product stability.
- Executive Reporting: Provided Senior Leadership with detailed reports on key performance metrics (KPIs), tracking support efficiency, system health, and customer trends.
- Compliance Leadership: Contributed to annual PCI DSS audits, ensuring payment and loyalty SaaS infrastructure met financial security standards.
Education
A.A.S. - Management Information Systems (MIS)
Computer Learning Centers
Skills
- Compliance assurance
- Security operations
- Course development
- Training delivery
- Threat intelligence analysis
- Student engagement
- Cybersecurity frameworks
- Threat modeling
- Global support operations
- Customer engagement
- Cross-functional collaboration
- Team leadership
Education And Military Service
- A.A.S. Management Information Systems (MIS), Computer Learning Centers
- U.S. Navy & U.S. Coast Guard, Veteran, 8
Certification
- CompTia Securty+, CySa+, Security X (CASP+), SecAI, CMMC RP, Block Chain Council AI Expert
Timeline
Adjunct Cybersecurity Instructor
Applied Technology Academy (ATA)
04.2026 - Current
Adjunct Cybersecurity Instructor
Cyber Boss Consulting
07.2025 - Current
Security Manager
Starks Technology Services
01.2022 - Current
Director of Program Support
PDI Technologies
03.2018 - 01.2024
A.A.S. - Management Information Systems (MIS)
Computer Learning Centers