Dwayne Wilkie

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
• Developed comprehensive risk management plan, minimizing potential disruptions to business operations.

• Performed skilled pipefitting tasks using a variety of materials including copper, PVC, cast iron, and stainless steel piping systems.
• Resolved complex plumbing issues through effective troubleshooting, diagnosis, and repair strategies.
• Leveraged expertise in blueprint reading and interpretation to ensure accurate implementation of plumbing system designs.
• Conducted comprehensive assessments of existing plumbing systems for renovation projects, recommending upgrades or replacements as necessary.
• Supervised installation, maintenance and repair of plumbing systems and related appurtenances.
• Prepared daily time cards and assisted in preparation of estimates and scope of work statements.
• Increased client satisfaction by ensuring timely completion of projects and maintaining high-quality workmanship standards.
• Contributed to business growth through successful bidding on lucrative contracts in both residential and commercial sectors.
• Ordered necessary supplies and materials required for installation of new work and remodeling of existing systems.
• Understood Location city plumbing codes and interpreted architectural and mechanical drawings.
• Mentored junior plumbers, providing hands-on training in various plumbing techniques to improve their skills and performance.
• Maintained a clean and organized job site, minimizing disruptions to other trades and fostering a positive work environment.
• Ensured compliance with all local codes and regulations through meticulous attention to detail during installation procedures.
• Reduced material waste and costs by efficiently tracking inventory levels and ordering supplies as needed.
• Improved project efficiency by effectively managing plumbing teams and delegating tasks based on individual strengths.
• Streamlined workflow processes by introducing new tools and technologies for enhanced productivity in plumbing installations and repairs.
• Collaborated with other construction professionals, such as architects and electricians, to ensure seamless integration of plumbing systems within the building design.
• Enhanced job site safety by conducting regular inspections, identifying potential hazards, and implementing corrective measures.
• Optimized staff scheduling to meet fluctuating project demands while avoiding overtime expenses.
• Prepared and submitted reports on job progress and safety conditions to upper management.
• Oversaw daily operations at site, keeping team production moving at optimal pace.
• Trained workers in proper methods, equipment operation and safety procedures.

All things related to med gas and plumbing.

Prepared, tested , and installed med gas, acid waste, cast iron, victaulic pipes. OSHA safety, confined space certified