DWAYNE A. BEVERS
Edmond,OK
Summary
Highly motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and focused individual with over 9 years of experience at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, customer service and process improvements.
Overview
10
10
years of professional experience
Work History
General Manager
PCI Municipal Services/Republic Parking System
Oklahoma, OK
03.2022 - 03.2023
- Directly oversee daily operations of the client's facilities, representing an approximate $4 Million in net operating revenue annually.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Engaged customers in conversation and effectively determine needs and requirements.
- Supervised employees through planning, assignments and direction.
- Review policies and procedures and adjust to improve efficiencies.
- Evaluate staff performance, recognize and reward staff, and approve all promotions
Operations Manager
Republic Parking System
Oklahoma City, OK
11.2015 - 03.2022
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Built strong operational teams to meet process and production demands.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Contributed to proposal and contract development, negotiations and meetings.
- Coordinated, planned, and directed major updates to the facilities equipment and servers and managed the installation of a new system at each location
Area Manager
Republic Parking System
Oklahoma, OK
09.2013 - 11.2015
- Manage, implement, and supervise all daily parking operations
- Organize, maintain, and reconcile various financial records, both manually and through automated methods
- Manage claims process and maintain overall safety in the facility
- Train, supervise and evaluate operational staff
- Balance accounts and assists in preparing revenue collection reports and statements
- Provide technical assistance and work direction to support personnel
Education
BBA - Human Resource Management
University of Central Oklahoma
05.2010
Skills
- Project Management
- Planning & Organizing
- Team Management
- Organizational Skills
- Microsoft Office
References
References
References upon request.
Timeline
General Manager
PCI Municipal Services/Republic Parking System
03.2022 - 03.2023
Operations Manager
Republic Parking System
11.2015 - 03.2022
Area Manager
Republic Parking System
09.2013 - 11.2015
BBA - Human Resource Management
University of Central Oklahoma
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