Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dwayne Ranon

Channahon,IL

Summary

Friendly and dependable customer service professional with strong communication skills and a positive attitude. Experienced in assisting customers, resolving issues efficiently, and maintaining a professional and welcoming environment. Able to stay calm under pressure, multitask in fast-paced settings, and provide excellent service while working as part of a team.

Overview

4
4
years of professional experience

Work History

Amazon Warehouse

Amazon
05.2025 - 05.2026
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Hydraulic Mechanic

Doka
04.2024 - 04.2025
  • Diagnosed and repaired hydraulic systems, ensuring optimal performance and reliability.
  • Conducted routine maintenance on equipment, reducing downtime and enhancing operational efficiency.
  • Collaborated with team members to troubleshoot complex hydraulic issues, improving problem-solving skills.
  • Assisted in installations of hydraulic components, adhering to safety protocols and quality standards.

Customer Service Cashier

Target
03.2022 - 02.2024
  • Processed customer transactions efficiently utilizing point-of-sale systems.
  • Delivered outstanding customer service by addressing inquiries and resolving issues swiftly.
  • Organized checkout area to improve operational efficiency and enhance customer experience.
  • Supported training of new cashiers on register operations and customer service procedures.
  • Kept workspace clean and organized to promote a welcoming atmosphere for customers.
  • Actively listened to customers, addressed concerns promptly, and escalated significant issues to supervisor.
  • Handled customer orders and processed payment transactions accurately.
  • Resolved customer complaints with professionalism and empathy, fostering increased customer loyalty.
  • Achieved customer service goals and surpassed customer expectations.

Education

High School Diploma -

Plainfield Central Highschool
Plainfield, Illinois
05.2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Excellent communication
  • Problem resolution
  • Verbal communication

Languages

Tagalog
Native or Bilingual

Timeline

Amazon Warehouse

Amazon
05.2025 - 05.2026

Hydraulic Mechanic

Doka
04.2024 - 04.2025

Customer Service Cashier

Target
03.2022 - 02.2024

High School Diploma -

Plainfield Central Highschool