Dwight Barnes II
New Orleans,LA
Summary
Highly skilled and experienced DPT with a background in multiple fields of physical therapy and a strong track record of building and maintaining relationships with clients and partners. Skilled in staff management, patient relations and care, community outreach, budgeting, and strategic thinking, with a strong understanding of plans of care. Able to work independently as a self-starter, with an entrepreneurial mindset and excellent communication skills. Adept in case management, clinical oversight and staff training. Proficient in conducting data analysis to close gaps and improve outcomes. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of patients in dynamic outpatient settings.
Overview
14
14
years of professional experience
Work History
Home Health Physical Therapist
Eagan Ochsner
05.2023 - Current
- Implemented specialized physical therapy programs to improve functional mobility and reduce pain for patients with chronic conditions.
- Developed comprehensive treatment plans and goals to address individual patient needs.
- Monitored patient progress and adjusted treatment plans accordingly.
- Utilized evidence-based practices to improve patient outcomes
- Educated families and patients on proper body mechanics and self-care practices to improve long-term outcomes.
- Administered therapeutic treatments to ease pain and facilitate healing of injuries.
Clinical Director
PhysioFit
10.2021 - 05.2023
- Created personalized plans of care and evidence-based treatment plans based on each patients’ specific needs,
- Created and fostered a community environment for patients, leading monthly staff meetings to create and determine new W.I.G.s (wildly important goals typically centered around clinic KPIs) and our progress toward those that have already been created, and having weekly meetings with RVP to discuss KPI, analyze strategies implemented in clinic, and discussing monthly financials of clinic operations
- Established physical therapy operational strategies by evaluating trends, establishing critical measurements and determining productivity and quality patient-service strategies.
- Conducted meetings with team to discuss patients progress, discharge planning and patient plans of care.
- Implemented successful healthcare program via professionalism, quality of care, medical teaching and patient satisfaction.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Currently integrating social media marketing into the clinic director role to create community for both past and current patients, as well as, introducing the staff and clinic to the community at large and potential future patients
- Planned and monitored facility operations for overall quality and financial viability.
Clinical Liaison
Kindred Healthcare Inc.
11.2020 - 09.2021
- Evaluated patient satisfaction and made suggestions for changes or improvements.
- Verified insurance coverage for patients and worked with clinic to schedule doctor visits and therapy sessions.
- Responded to and investigated complaints and concerns of patients.
- Collected data about patient care problems and prepared reports.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Delivered support to medical staff in completion of patient paperwork.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Resolved customer complaints using established follow-up procedures.
- Greeted and assisted patients with check-in procedures.
- Provided excellent customer service to patients and medical staff.
- Verified patient insurance eligibility and entered patient information into system.
PRN PHYSICAL THERAPIST
RJ Physical Therapy
04.2018 - 11.2020
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Recorded patient prognosis, treatment and responses into reports and patient charts.
- Utilized evidence-based practices to improve patient outcomes
Owner/Operator
Journey Rehab & Wellness
12.2016 - 11.2020
- Working with patients through a cash-based telehealth and concierge physical therapy service
- Consulting with businesses and analyzing operations in order to decrease musculoskeletal disorders (MSDs) and thusly lower workers’ comp claims and costs
- Working with other PTs as a consultant to help develop Telehealth services, understand social media marketing/management (Pixels, differences between different platforms and their audiences, etc.), and increasing their reach.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Compiled product, market, and customer data to generate informed sales and profit projections.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Tracked marketing efforts to monitor results in real-time.
Clinic Directory
Brown Physical Therapy
05.2016 - 04.2018
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Attended regular meetings with business owner to discuss clinic operations and policies.
Travel Physical Therapist
MedTravelers
01.2010 - 04.2016
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
- Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Observed and recorded patients' responses to therapies and exercises to report to practitioners and recommend adjustments to treatment plans.
Education
Doctorate of Physical Therapy - Physical Therapy
AZ School of Health Sciences (A.T. Still Univ)
MesaBachelor of Science - Psychology
Louisiana State University And A&M College
Baton Rouge, LASkills
- Telehealth experience since 2016
- Relationship-building
- Community outreach
- Data analysis and strategic thinking
- Self-starter with an owner mindset
- Excellent communication skills
- Marketing funnel creation
- Direct Patient Care
- Training and onboarding
- Patient education
- Effective communication
- Community outreach programs
- Collaborative skills
- Patient relationship management
- Staff mentoring & leadership
- Customer Relations
- Schedule Management
- Budgeting
- Staff Management
- Business planning
- Strategic planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Home Health Physical Therapist
Eagan Ochsner
05.2023 - Current
Clinical Director
PhysioFit
10.2021 - 05.2023
Clinical Liaison
Kindred Healthcare Inc.
11.2020 - 09.2021
PRN PHYSICAL THERAPIST
RJ Physical Therapy
04.2018 - 11.2020
Owner/Operator
Journey Rehab & Wellness
12.2016 - 11.2020
Clinic Directory
Brown Physical Therapy
05.2016 - 04.2018
Travel Physical Therapist
MedTravelers
01.2010 - 04.2016
Doctorate of Physical Therapy - Physical Therapy
AZ School of Health Sciences (A.T. Still Univ)
Bachelor of Science - Psychology
Louisiana State University And A&M College