Dwight Ben

· Built and maintained strong relationships with clients to understand their unique transportation and logistics need, resulting in a increase in client retention

· Generated new business opportunities through effective prospecting, sales calls, and presentations, contributing to a growth in the customer base.

· Provided timely and accurate freigth quotes based on clients specific transportation requirements, demonstrating strong negotiation skills and achieving in cost savings.

· Resolved transportation challenges promptly, ensuring smooth execution of shipments maintaining a on-time delivery rate.

· Conducted thorough market research to stay informed about industry trends, market conditions, and competitors, providing valuable insight that contributed to strategic decision-making.

· Hit 500 cold calls a week with a minimum of 2-3 hours of talk time.

· Closed the one of the biggest lumber companies in Washington as we as 5 closes a month.

· Made it to the Coyote Club with 5 customer closes 15 loads ran and 10,000 in broker revenue before the end of my 26 week training period.

Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

· Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.

· Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

· Trained new bartenders on drink preparation and upselling techniques.

· Kept track of bar tabs and transferred open tabs to dining area for wait staff.

· Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.

· Led the restaurant in alcohol and food sales every month averaging 5,000 dollars in revenue each week.

· Employee of the month for every month of 2022

· Helped customers find specific products, answered questions and offered product advice.

· Engaged customers in friendly, professional dialogue to determine needs.

· Answered incoming telephone calls to provide store, products and services information.

· Developed trusting relationships with customers by making personal connections.

· Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

· Sold various products by explaining unique features and educating customers on proper application or usage.

Assisted teammates with sales-processing tasks to meet daily sales goals.