Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dwight Fantroy

Burleson,TX

Summary

Well-qualified administrative team member bringing demonstrated knowledge and abilities in loan processing. Effective at organizing paperwork, resolving discrepancies and working with third-party vendors to clear issues and completing closings. Proficient in FHA, VA, USDA and CONVENTIONAL Underwriting standards and regulations.

Overview

6
6
years of professional experience

Work History

Senior Mortgage Loan Processor

All Western Mortgage
Las Vegas, NV
04.2023 - 11.2024
  • Collaborated with team members to meet monthly targets, contributing to the overall success of the department.
  • Reduced turnaround time for mortgage approvals through effective communication with underwriters and loan officers.
  • Handled any conditions sent from underwriting departments.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Delivered exceptional results under tight deadlines while maintaining a high standard of quality control throughout each stage of the loan process.
  • Played an instrumental role in reducing errors through thorough review processes and attention to detail in reviewing applicant information.
  • Managed a large pipeline of loans, prioritizing tasks to ensure deadlines were met consistently.
  • Ensured compliance with industry regulations by staying up-to-date on changes in policies and guidelines related to mortgage lending.
  • Provided comprehensive support to loan officers, ensuring they had all necessary information to make informed decisions on mortgage applications.
  • Maintained a high level of accuracy in data entry, ensuring all loan applications were processed without errors.
  • Set up and completed loan submission packages.
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Prepared file for final clear-to-close by branch management.
  • Processed mortgage loan applications accurately and successfully for over 11 years.
  • Liaised with credit bureaus, employers and other sources to check applicants' credit and personal references.
  • Consulted with outside vendors to identify and resolve loan closing issues.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Affirmed loan document accuracy to protect lenders from potential fraud.
  • Mentored junior colleagues, offering guidance on best practices for managing workloads and meeting performance metrics.

Senior Mortgage Loan Processor

Synergy One Lending
San Diego, CA
05.2022 - 04.2023
  • Collaborated with team members to meet monthly targets, contributing to the overall success of the department.
  • Reduced turnaround time for mortgage approvals through effective communication with underwriters and loan officers.
  • Handled any conditions sent from underwriting departments.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Delivered exceptional results under tight deadlines while maintaining a high standard of quality control throughout each stage of the loan process.
  • Played an instrumental role in reducing errors through thorough review processes and attention to detail in reviewing applicant information.
  • Managed a large pipeline of loans, prioritizing tasks to ensure deadlines were met consistently.
  • Ensured compliance with industry regulations by staying up-to-date on changes in policies and guidelines related to mortgage lending.
  • Provided comprehensive support to loan officers, ensuring they had all necessary information to make informed decisions on mortgage applications.
  • Assisted in training new team members, sharing best practices for efficient loan processing and customer service.
  • Maintained a high level of accuracy in data entry, ensuring all loan applications were processed without errors.
  • Set up and completed loan submission packages.
  • Prepared file for final clear-to-close by branch management.
  • Processed mortgage loan applications accurately and successfully for over 11 years.
  • Liaised with credit bureaus, employers and other sources to check applicants' credit and personal references.
  • Consulted with outside vendors to identify and resolve loan closing issues.
  • Affirmed loan document accuracy to protect lenders from potential fraud.
  • Mentored junior colleagues, offering guidance on best practices for managing workloads and meeting performance metrics.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
  • Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
  • Verified credit histories, personal references and employment backgrounds for each applicant.

Mortgage Loan Processor

Eustis Mortgage
New Orleans, LA
05.2021 - 05.2022
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Handled any conditions sent from underwriting departments.
  • Prepared file for final clear-to-close by branch management.
  • Contributed to the success of the mortgage team by providing essential support in the areas of loan documentation review, data entry, and client communication.
  • Maintained accurate records of loan processing activities and documents in CRM system.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Received on-going, comprehensive training on home loan products and mortgage process.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
  • Processed mortgage loan applications accurately and successfully for over 11 years.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
  • Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
  • Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
  • Communicated with originator and applicant concerning progress of loan file.
  • Analyzed borrower credit reports and income statements to verify accuracy.
  • Facilitated smooth closing processes by collaborating effectively with title companies, appraisers, and attorneys.
  • Provided exceptional customer service while guiding borrowers through the entire loan process from pre-qualification to closing.
  • Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
  • Expedited mortgage approval times by proactively resolving any discrepancies in borrower documentation.
  • Set up and completed loan submission packages.
  • Improved loan processing time by streamlining the application review process and enhancing communication with clients.
  • Reduced processing errors, ensuring compliance with both internal policies and external regulations.
  • Expedited closing processes, coordinating effectively with attorneys, real estate agents, and borrowers.
  • Enhanced loan processing efficiency by meticulously reviewing and verifying applicants' financial documents.
  • Achieved high levels of accuracy in document processing, double-checking details against application requirements.
  • Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
  • Analyzed credit reports to assess risk and determine applicants' ability to repay loans.

Mortgage Loan Processor

Synergy One Lending
San Diego, CA
11.2018 - 06.2021
  • Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
  • Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
  • Handled any conditions sent from underwriting departments.
  • Prepared file for final clear-to-close by branch management.
  • Maintained accurate records of loan processing activities and documents in CRM system.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Processed mortgage loan applications accurately and successfully for over 11 years.
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
  • Optimized workflow management by prioritizing high-priority tasks and meeting strict deadlines consistently.
  • Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
  • Communicated with originator and applicant concerning progress of loan file.
  • Developed strong working relationships with real estate agents, further expanding referral networks for the company.
  • Analyzed borrower credit reports and income statements to verify accuracy.
  • Facilitated smooth closing processes by collaborating effectively with title companies, appraisers, and attorneys.
  • Reduced loan application errors by implementing a thorough quality control process for all submitted applications.
  • Enhanced client satisfaction by providing timely updates on their mortgage loan status and addressing concerns promptly.
  • Provided exceptional customer service while guiding borrowers through the entire loan process from pre-qualification to closing.
  • Set up and completed loan submission packages.
  • Supported regulatory compliance, staying abreast of changes in mortgage lending laws and implementing necessary adjustments.
  • Reduced processing errors, ensuring compliance with both internal policies and external regulations.
  • Expedited closing processes, coordinating effectively with attorneys, real estate agents, and borrowers.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
  • Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
  • Liaised with credit bureaus, employers and other sources to check applicants' credit and personal references.

Education

High School Diploma -

Baruch College
New York, NY

Skills

  • Loan processing proficiency
  • Strong communication skills
  • Time management capabilities
  • Fraud detection awareness
  • Problem solving prowess
  • Documentation review
  • Appraisal review
  • Pipeline management experience
  • Processing procedures
  • Residential mortgage lending regulations
  • File management
  • Pipeline management
  • Financial document review
  • Policy adherence
  • Proficient in Encompass
  • Employment verification
  • Time management abilities

Timeline

Senior Mortgage Loan Processor

All Western Mortgage
04.2023 - 11.2024

Senior Mortgage Loan Processor

Synergy One Lending
05.2022 - 04.2023

Mortgage Loan Processor

Eustis Mortgage
05.2021 - 05.2022

Mortgage Loan Processor

Synergy One Lending
11.2018 - 06.2021

High School Diploma -

Baruch College
Dwight Fantroy