Dedicated Mental Health Professional skilled in executing comprehensive biopsychosocial assessments and leading psychoeducational group therapy. Proven success in crisis management and discharge planning, ensuring seamless transitions for clients. Committed to advancing client wellness and fostering supportive environments for recovery.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Social Worker
Meadowood Behavioral Health
New Castle
09.2022 - 05.2026
Conducted in-depth assessments of patients’ biopsychosocial needs, established therapeutic goals, and performed regular evaluations for changing requirements.
Provided crisis intervention services for psychiatric emergencies, domestic violence, child maltreatment, and family disputes with professionalism and care.
Coordinated discharge planning with families and healthcare teams, enhancing patient-centered care and support during transition.
Facilitated referrals for aftercare services, ensuring seamless transitions and continuity of care for patients post-discharge.
Led psychoeducational and process group therapy sessions, enhancing mental health awareness and encouraging peer support.
Liaised with insurance providers, case managers, and stakeholders to secure essential services and authorizations for patient needs.
Maintained accurate patient records in compliance with departmental policies and regulations.
Direct Support Professional
Chimes
Newark
01.2020 - 01.2025
Supported clients with personal care, routine tasks, and medication management to enhance their overall well-being.
Facilitated access to medical and personal appointments for clients, delivering exceptional service and assistance.
Documented confidential client records with meticulous accuracy, ensuring compliance with regulations and protecting client privacy.
Collaborate with program directors and leadership to implement policies, procedures, and state regulations effectively.
Social Work Intern
Fellowship Health Resources
Georgetown
01.2022 - 08.2022
Facilitated identification and engagement of surrogate decision-makers, ensuring compliance with state and hospital policies.
Resolved family grievances and promoted ethical treatment of patients through active involvement in care planning.
Actively participated in multidisciplinary treatment team meetings, contributing to the development and execution of patient treatment plans.
Documented all patient interactions and care activities promptly and accurately in progress notes.
Direct Support Professional
Birch Family Services
New York
01.2013 - 01.2015
Planned and accompanied clients to medical appointments, effectively addressing their health needs.
Supported clients in daily routines, collaborating with medical professionals and administration to enhance comprehensive care.
Collaborated with diverse team to streamline operations and foster open, transparent communication.
Education
Master’s - Social Work
Delaware State University
Dover, DE
Bachelor of Education - Home Economics
University of Cape Coast
Cape Coast, Ghana
Associate Degree - Business Administration Management and Marketing
The College of Westchester
White Plains, NY
Skills
Cognitive behavioral therapy (CBT)
Crisis intervention
Biopsychosocial assessments
Group therapy facilitation
Therapeutic counseling
Discharge planning
Patient advocacy
Case planning and documentation
Electronic health records management
Case management software proficiency
Health insurance navigation
Patient documentation practices
Resource coordination
Crisis intervention techniques
Team collaboration
Data analysis tools
Patient confidentiality
Certification
Trauma-Informed Care
Social Role Valorization
Motivational Interviewing
CPR & First Aid
Fire Safety
Accomplishments
Expanded Community Resource Network, Established partnerships with local community resources, expanding the available support services for patients’ post-discharge.
Improved Patient Documentation Accuracy, Maintained meticulous patient records with 0% documentation errors, ensuring compliance with departmental policies and regulatory standards.
Secured Comprehensive Insurance Authorizations, Successfully liaised with insurance providers to secure 100% of necessary authorizations for patient services, reducing delays in care.
Enhanced Discharge Planning Efficiency, Streamlined the discharge planning process, resulting in improvement in timely patient transitions to aftercare services.
Timeline
Medical Social Worker
Meadowood Behavioral Health
09.2022 - 05.2026
Social Work Intern
Fellowship Health Resources
01.2022 - 08.2022
Direct Support Professional
Chimes
01.2020 - 01.2025
Direct Support Professional
Birch Family Services
01.2013 - 01.2015
Master’s - Social Work
Delaware State University
Bachelor of Education - Home Economics
University of Cape Coast
Associate Degree - Business Administration Management and Marketing